Faculty In The Press
[WCVB]Boston restaurants celebrating inclusion in Michelin Guide for first time
Seth Gerber, a Boston University culinary instructor, is interviewed by WCVB saying that the Michelin honors validate years of hard work by Boston’s chefs and help position the city as a rising culinary destination. Link to the news
[The Boston Globe] 43 cancellations reported at Logan Airport on Friday
Makarand Mody, Associate Professor of Hospitality Marketing at the Boston University School of Hospitality Administration, notes that widespread flight cancellations at Logan Airport have ripple effects across the hospitality sector, impacting hotel stays, car rentals, and restaurant business throughout the region. Link to the news
[WSJ Business] Is Last-Minute Travel the New Normal?
Makarand Mody, Associate Professor of Hospitality Marketing at the Boston University School of Hospitality Administration, explains that airlines are adapting to the rise in last-minute travel by maintaining flexible booking policies introduced during the pandemic. He adds that this trend is reshaping how airlines manage pricing and distribution to better... More
Professor Leora Halpern Lanz Elevates Hospitality Dialogue Through Book Launch and Media Spotlights
Across leading hospitality and business platforms, Professor Leora Halpern Lanz continues to inspire industry professionals and students alike with her new book, Developing Your Marketing Mindset: Real-World Lessons from Hospitality. From podcasts to press features, Lanz’s work is sparking a conversation on how purpose, authenticity, and human connection redefine marketing... More
[BU Today] SHA Students Partner with Museum of Ice Cream for Hands-on Learning Experience
Boston University’s summer courses cover a wide variety of topics: art, mathematics, history, and…ice cream? For one School of Hospitality Administration class, that was exactly the assignment. This summer, students enrolled in Introduction to Customer Experience Management partnered with the Museum of Ice Cream (MOIC) in Boston’s Seaport. Read More By: Alene Bouranova Date: August 15, 2025 News... More
[BU Today] BU Paris Students Deliver Hospitality Research to the Palace of Versailles
Paris is known for having one of the world’s most robust hospitality industries. Sites like the Louvre, the Eiffel Tower, and the Palace of Versailles draw massive international crowds, with 48.7 million visitors recorded in 2024. Last year, boosted by the Olympic Games, French hotels generated over $10 billion in revenue. But Jonathan Katz, a BU School of... More
[The Good News Project] Nosy Coworkers Can Spike Your Stress Levels
They’re a common office menace: the nosy coworker. They read over shoulders, loiter as friends chitchat, ask uncomfortable personal questions. It can be tempting to duck for cover whenever you see them heading your way. But separating the prying and obtrusive from the merely curious and concerned can be challenging. What... More
[Boston 25 News] Mass. restaurant woes: Will economic challenges force your favorite spot out of business?
Rising food prices and higher labor costs are posing challenges to restaurants as they strive to maintain reasonable prices and remain in business. As restaurants grapple with economic pressures, consumers are adapting their dining habits, leading to mixed expectations for the industry’s future. An industry survey conducted by KPMG found... More
[WalletHub] Best & Worst Cities for Staycations (2025)
By Adam McCann, WalletHub Financial Writer As staycations rise in popularity amidst inflation and changing travel behaviors, Jonathan Katz, Lecturer and Director of Strategic Branding and Global Experience at Boston University’s School of Hospitality Administration, offers expert insight on how to create meaningful, memorable at-home getaways. Drawing from his expertise in... More
[Breakthroughs from Boston U] Why it Matters to Market With Meaning and Impact in the Hospitality Industry
Leora Halpern Lanz, Associate Professor of the Practice and Executive Director of Online Programs at Boston University’s School of Hospitality Administration, offers timely insight into how hospitality marketing must evolve with intention and authenticity. “If hospitality is about how we make people feel,” she noted, “then hospitality businesses must highlight... More