[The Boston Globe] 43 cancellations reported at Logan Airport on Friday
Makarand Mody, Associate Professor of Hospitality Marketing at the Boston University School of Hospitality Administration, notes that widespread flight cancellations at Logan Airport have ripple effects across the hospitality sector, impacting hotel stays, car rentals, and restaurant business throughout the region. Link to the news
[WSJ Business] Is Last-Minute Travel the New Normal?
Makarand Mody, Associate Professor of Hospitality Marketing at the Boston University School of Hospitality Administration, explains that airlines are adapting to the rise in last-minute travel by maintaining flexible booking policies introduced during the pandemic. He adds that this trend is reshaping how airlines manage pricing and distribution to better serve spontaneous travelers. Link to […]
[NBC Boston] Joshua Bowman Analyzes Factors Behind Boston’s Rising Hotel Prices
Joshua Bowman, SHA adjunct professor, Partner at Sherin & Lodgen LLP, and Chair of its Hospitality Practice Group, frames Boston’s hotel-price surge as a mix of seasonal pressures (events + fall tourism) and broader market dynamics (luxury-hotel growth) and he advises that if you’re seeking better value, the off‐peak winter months may offer the most opportunity. […]
Professor Leora Halpern Lanz Elevates Hospitality Dialogue Through Book Launch and Media Spotlights
Across leading hospitality and business platforms, Professor Leora Halpern Lanz continues to inspire industry professionals and students alike with her new book, Developing Your Marketing Mindset: Real-World Lessons from Hospitality. From podcasts to press features, Lanz’s work is sparking a conversation on how purpose, authenticity, and human connection redefine marketing in today’s hospitality landscape. 1. […]
Boston University School of Hospitality Administration Celebrates Excellence at the Alumni of the Year Award Ceremony and Reception
September 18, 2025] BOSTON, MA — Boston University School of Hospitality (BU SHA) is proud to announce its annual Alumni of the Year Award Ceremony and Reception, an inspiring event recognizing outstanding alumni who have made significant contributions to the hospitality industry. The ceremony offers a unique opportunity to honor leadership, innovation, and dedication among […]
[BU Today] SHA Students Partner with Museum of Ice Cream for Hands-on Learning Experience
Boston University’s summer courses cover a wide variety of topics: art, mathematics, history, and…ice cream? For one School of Hospitality Administration class, that was exactly the assignment. This summer, students enrolled in Introduction to Customer Experience Management partnered with the Museum of Ice Cream (MOIC) in Boston’s Seaport. Read More By: Alene Bouranova Date: August 15, 2025 […]
[BU Today] BU Paris Students Deliver Hospitality Research to the Palace of Versailles
Paris is known for having one of the world’s most robust hospitality industries. Sites like the Louvre, the Eiffel Tower, and the Palace of Versailles draw massive international crowds, with 48.7 million visitors recorded in 2024. Last year, boosted by the Olympic Games, French hotels generated over $10 billion in revenue. But Jonathan Katz, a BU School of Hospitality Administration lecturer in […]
[The Good News Project] Nosy Coworkers Can Spike Your Stress Levels
They’re a common office menace: the nosy coworker. They read over shoulders, loiter as friends chitchat, ask uncomfortable personal questions. It can be tempting to duck for cover whenever you see them heading your way. But separating the prying and obtrusive from the merely curious and concerned can be challenging. What one person considers nosy, […]
[Boston 25 News] Mass. restaurant woes: Will economic challenges force your favorite spot out of business?
Rising food prices and higher labor costs are posing challenges to restaurants as they strive to maintain reasonable prices and remain in business. As restaurants grapple with economic pressures, consumers are adapting their dining habits, leading to mixed expectations for the industry’s future. An industry survey conducted by KPMG found that 62 percent of restaurant […]
[WalletHub] Best & Worst Cities for Staycations (2025)
By Adam McCann, WalletHub Financial Writer As staycations rise in popularity amidst inflation and changing travel behaviors, Jonathan Katz, Lecturer and Director of Strategic Branding and Global Experience at Boston University’s School of Hospitality Administration, offers expert insight on how to create meaningful, memorable at-home getaways. Drawing from his expertise in branding and consumer experience, […]