Faculty In The Press
[BU Today] SHA Students Partner with Museum of Ice Cream for Hands-on Learning Experience
Boston University’s summer courses cover a wide variety of topics: art, mathematics, history, and…ice cream? For one School of Hospitality Administration class, that was exactly the assignment. This summer, students enrolled in Introduction to Customer Experience Management partnered with the Museum of Ice Cream (MOIC) in Boston’s Seaport. Read More By: Alene Bouranova Date: August 15, 2025 News... More
[BU Today] BU Paris Students Deliver Hospitality Research to the Palace of Versailles
Paris is known for having one of the world’s most robust hospitality industries. Sites like the Louvre, the Eiffel Tower, and the Palace of Versailles draw massive international crowds, with 48.7 million visitors recorded in 2024. Last year, boosted by the Olympic Games, French hotels generated over $10 billion in revenue. But Jonathan Katz, a BU School of... More
[The Good News Project] Nosy Coworkers Can Spike Your Stress Levels
They’re a common office menace: the nosy coworker. They read over shoulders, loiter as friends chitchat, ask uncomfortable personal questions. It can be tempting to duck for cover whenever you see them heading your way. But separating the prying and obtrusive from the merely curious and concerned can be challenging. What... More
[Boston 25 News] Mass. restaurant woes: Will economic challenges force your favorite spot out of business?
Rising food prices and higher labor costs are posing challenges to restaurants as they strive to maintain reasonable prices and remain in business. As restaurants grapple with economic pressures, consumers are adapting their dining habits, leading to mixed expectations for the industry’s future. An industry survey conducted by KPMG found... More
[WalletHub] Best & Worst Cities for Staycations (2025)
By Adam McCann, WalletHub Financial Writer As staycations rise in popularity amidst inflation and changing travel behaviors, Jonathan Katz, Lecturer and Director of Strategic Branding and Global Experience at Boston University’s School of Hospitality Administration, offers expert insight on how to create meaningful, memorable at-home getaways. Drawing from his expertise in... More
[Breakthroughs from Boston U] Why it Matters to Market With Meaning and Impact in the Hospitality Industry
Leora Halpern Lanz, Associate Professor of the Practice and Executive Director of Online Programs at Boston University’s School of Hospitality Administration, offers timely insight into how hospitality marketing must evolve with intention and authenticity. “If hospitality is about how we make people feel,” she noted, “then hospitality businesses must highlight... More
[Forbes] The Importance of Supportive Networks for Women in Hospitality
By Roger Sands Networks create a supportive environment where women can share experiences, challenges and strategies for overcoming obstacles in the workplace while fostering career advancement and well-being. Leora Halpern Lanz, Associate Professor of the Practice and Executive Director of Online Programs at Boston University’s School of Hospitality Administration, emphasizes that “relationships... More
[Forbes] Mentorship And Sponsorship Play Key Roles For Women In Hospitality
By Roger Sands, Contributor. Women who seek to advance in the hospitality industry are wise to take advantage of mentorship and sponsorship programs that help develop new skills, build confidence and navigate career challenges. Leora Halpern Lanz, Associate Professor of the Practice and Executive Director of Online Programs at Boston University’s School... More
[BU Today] From Napkins to Coat Check: Dining Etiquette for First-Gen Students
By Alene Bouranova BU lecturer Lisa Flores’ Art of Modern Business dinners covers from how to hold utensils to where to place your napkin and how to stir your coffee Lisa Flores, director of sales and marketing at Columbus Hospitality Group and adjunct professor at BU’s School of Hospitality Administration, brings firsthand... More
[Condé Nast Traveler] The Best New Restaurants in the World: 2025 Hot List
By CNT Editors (Nathan Tavares) Click here to see the entire Hot List for 2025. This year's best new dining destinations, from New Orleans to Sydney. As CEO of Xenia Greek Hospitality and adjunct professor at Boston University’s School of Hospitality Administration, Demetri Tsolakis brings a deeply rooted philosophy to the dining experience: hospitality... More