25Live Pro Release

CollegeNET, the service provider for our scheduling software 25Live, is pleased to announce a new and improved version of the platform, branded as 25Live Pro. This updated 25Live application will be the new home for all new advanced scheduling functionality in the future.

What does this mean for Boston University?
While 25Live Pro’s functional content largely mimics that of our current 25Live platform, 25Live Pro will introduce several navigation changes related to enhancing user experience. The migration to 25Live Pro is comparable to the release of a new operating system (e.g. Windows 9 to Windows 10, or iOS 11 to iOS 12).

What changes might I expect to see?
Key improvements include:

  • Improved look and feel
  • Simplified, consolidated navigation
  • A unified master search tool

When will the upgrade take effect?
BU will activate 25Live Pro on Monday, July 1. The current 25Live platform will remain accessible until October 1. As 25Live Pro and our current 25Live draw from the same data sources, any change made in one system will carry to the other during this transitional period. After October 1, you will only be able to access 25Live Pro, so be sure to use the next 3 months to get acclimated to the new system.

How will I access 25Live Pro?
Boston University’s 25Live Pro will be accessible via the new web address of https://25live.collegenet.com/pro/bu. Note the addition of “pro” to the former web address. Bookmark this link and plan to use Pro as of July 1.

Will training or support be provided on how to navigate 25Live Pro?
You can find help guides below. General inquiries related to 25Live Pro on the Charles River or Fenway Campuses may be directed to cr25live@bu.edu or roomres@bu.edu (non-academic inquiries only) and on the Medical Campus to bumc-centralscheduling@bu.edu.

Navigating Through 25Live
Using the Top Navigation Bar
Using and Customizing Your Home Dashboard
Using Favorites and Starred Items
Browsing Personal Views

Creating Events
Creating Repeating Events
Adding Setup, Pre-Event, Post-Event, and Takedown Times to Events
Viewing Event Details
Copying Events
Copying Related Events
Creating Event Relationships
Removing Event Relationships
Emailing Event Details

Searching & Reference
Searching for Events, Locations, and Organizations
Viewing Contact Details
Viewing Location Details
Viewing Organization Details

I am a Space Owner or Academic Scheduler. Is there anything I need to know related to this role?
Apart from the information above, please reference a bank of user FAQs here. This list of questions is expected to grow throughout the course of this transitional period.