Office of the University Registrar

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Diploma & Graduation FAQS

 

How do I order a duplicate diploma?


You can view information about the Diploma Replacement process on this page: http://www.bu.edu/reg/graduation/diploma-replacement-2/

How do I get my documents apostilled?


http://www.bu.edu/reg/graduation/notary-request-and-apostille-information/

Does my diploma shipment come with tracking?


If your diploma has been mailed during our mailing schedule you will receive an email from our diploma vendor with USPS tracking information once your diploma has shipped.

If your diploma has been withheld and mailed from our office it will be sent via USPS with no tracking option. 

I am a January/May/August Graduate. How will I receive my diploma?

The release of your diploma is tied to eligibility requirements. Diplomas / CeCredentials will only be ordered if you have:

  • An official graduation status (you can always review your graduation status via My Academics > Quick Links > Diploma & Graduation Summary)
  • Provided a diploma mailing address via My Academics > Quick Links > Diploma & Graduation Summary
  • No University holds

All diplomas are mailed via USPS by our diploma vendor. The estimated time of arrival is 1-2 weeks for domestic addresses, and 5-8 weeks for international addresses.

Please refer to the Diploma Order/Mailing Schedule for additional questions regarding diploma orderings or timelines.

Can I receive my diploma during the May convocation ceremony?


No, all diplomas are mailed via USPS by our diploma vendor. You must insert a diploma mailing address via the Student Link > Academics > Diploma & Graduation tab to have it mailed.

There are multiple diploma order/mail dates. What date will I have my diploma mailed?


The date your diploma is ordered/mailed depends on when you have been made an Official graduate, provided a Diploma mailing address (via the Student Link > Academics > Diploma & Graduation tab), and have settled all university financial obligations. If any of these factors are incomplete by the last mailing period, you will need to contact diploma@bu.edu for assistance. Your diploma order/mail date can be viewed a day after the order is placed in the Student Link > Academics > Diploma & Graduation tab.

I resolved my account hold, when can I expect to receive my diploma?


If you resolve your account hold during the diploma mailing schedule, your diploma will be ordered for the upcoming order date and mailed on the corresponding date. Your diploma order/mail date can be viewed in the Student Link > Academics > Diploma & Graduation tab. If you resolve your account hold after the mailing schedule, you will need to contact diploma@bu.edu for assistance. We do not receive automatic notifications when students resolve holds, so it is your responsibility to contact the diploma office regarding the release of your diploma. Please be advised it can take up to 5 days for account holds to be lifted, so please follow up with our office a few days after you resolve your hold.

What are the dimensions/size of the diploma?


LL.M., J.D., M.D., and D.M.D are 15.75 x 20 inches
All other degrees are 11 x 14 inches

Graduation

  • Notary Requests and Apostille Information
  • Certified Electronic Credential Overview
  • CeCredential Features
  • CeCredential Validation
  • CeCredentials FAQs
  • Diploma Name
  • Diploma Replacement
  • Graduation Application
  • Graduation Commencement/Convocation
  • Awards and Achievements
  • Diploma Order/Mailing Schedule
  • Diploma & Graduation FAQS

Office of the University Registrar

881 Commonwealth Ave. Boston, MA 02215 Phone: 617-353-3612 Fax: 617-358-1689 Email: registrar@bu.edu

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