[MoneyGeek] Professor Christopher Muller Ph.D. Gives His Expert Insight on Leisure and Hospitality Job Losses
Photo by Crew on Unsplash In a recent article by MoneyGeek, SHA Professor Chris Muller, Ph.D. discussed the impact of the COVID-19 pandemic on the hospitality industry. Dr. Muller answered questions and gave his advice about employee furloughs, and the local and state economies, and the industry’s future. Read More
[BU Today] SHA Students Design Senior Living Community for Developer in Hungary
“Students who signed up for the School of Hospitality Administration course Hospitality Design last spring thought they would be introduced to ‘basic principles of facility planning, layout, and design for hotel dining, kitchen, public, and service areas.’ And they were. But in an unexpected way—and it came with a quick weekend jaunt across the Atlantic for some. […]
[Knowledge@Wharton] Chris Muller Talks Restaurants in Grocery Stores
What’s a groceraunt? Full-service restaurants in grocery stores. On September 14, 2017, Dr. Christopher Muller, Professor of the Practice, spoke with Knowledge@Wharton about the new trend coming to grocery stores in the United States. Read more & listen to the full episode of Knowledge@Wharton on the Business Radio on Sirius XM station.
The Six Touchstones of Hospitality with Dr. Chris Muller
What touchstones make for a well-rounded leader in the hospitality industry? Dr. Chris Muller shares his six hospitality touchstones that our SHA students learn by the time they graduate — owner, customer, innovator, innkeeper, leader, servant.
Professor’s Muller & Lanz Comment on Chipotle’s Heavy Promotion Month
Starting today, Chipotle is offering three simultaneous promotions in an effort to gain back loyalty from customers prior to it’s 2015 E. coli outbreaks. Will a heavy schedule of promotions be enough to win back customers? BU School of Hospitality Administration professors Christopher Muller and Leora Lanz discuss the strategy’s pro’s and con’s with Forbes.com. “The college students are on […]
Professor Chris Muller Weighs in on Overtime Ruling and Hospitality Jobs
This week, the United States Department of Labor made a final ruling on updating overtime regulations. By increasing the salary level at which employees no longer qualify for overtime, approximately $913 per week or $47,476 annually, millions of additional works will be eligible for overtime. However, the new ruling will affect industries differently; School of Hospitality […]