Faculty Research Articles published on scholarly sources.
[MarketingBrew] Professor Makarand Mody Shares His Advice on How Destinations Can Lull More Visitors This Summer.
In a recent article on MarketingBrew, Professor Makarand Mody was asked to give his insight as to how destinations should entice more guests to travel this upcoming summer, suggesting that they should tap into people’s underlying wanderlust. Read More
Employee perceptions of their work environment, work passion, and work intentions: A replication study using three samples
By Taylor Peyton Abstract This study contributes to the emerging literature on the employee work passion appraisal (EWPA) model, by replicating structural equation modeling across three samples (total n = 4,613). We examine passion for work as a mediator of employees’ work environment characteristics and work intentions. Our data fit the structure of the EWPA model in […]
A Segmented Machine Learning Modeling Approach of Social Media for Predicting Occupancy Demand. International Journal of Contemporary Hospitality Management
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Purpose This study aims to predict hotel demand through text analysis by investigating keyword series to increase demand predictions’ precision. To do so, this paper presents a framework for modeling hotel demand that incorporates machine learning techniques. Design/methodology/approach The empirical forecasting is conducted by introducing a segmented machine learning approach […]
Will Blockchain shift Online Travel Agencies toward growth or to an end? Tourism Economics
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract The hospitality industry is one of the fastest-growing sectors globally. With the emergence of different distribution platforms, customers can obtain real-time price changes, availability, and promotions. Looking to the future, traditional online travel agencies will have to undergo a utility shift in order to adapt to new technology. Therefore, blockchain […]
Conveying Hotel Cleanliness During COVID-19 Crisis
By Suzanne Bagnera Abstract For hotel housekeeping, COVID-19 has become a showstopper, and not the good kind! Traditional guestroom cleaning programs fall shy of the hygiene standards required amidst COVID-19. The inflow of guests from around the world elevates the risk of contamination in hotels. Exacerbating that risk is that fact that guestrooms contain extensive […]
Postcrisis REIT performance using financial ratios: A Data Envelopment Analysis Approach Tourism Economics
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract This study examines the performance of public lodging real estate investment trusts (REITs) following the financial crisis period from 2013 to 2017. We employed data envelopment analysis, a nonparametric technique based on linear programming, to measure performance. Determinants of efficiency were assessed by a set of financial ratios predicting each […]
Active Learning to Improve Self-Confidence and Decision-Making Skills Through the Use of Hotel Simulation
By: APOSTOLOS AMPOUNTOLAS, Ph.D. ABSTRACT This study evaluated the use of hotel simulation learning and how it promotes users’ confidence as a decision-making tool. Given the challenges of preparing students for the service industry, it enables them to make hypothetical decisions based on real-life scenarios. The perceived learning experience can enhance students’ critical thinking ability […]
Studying the effects of future-oriented factors and turnover when threatened. International Journal of Contemporary Hospitality Management
By Taylor Peyton Abstract Purpose This study aims to examine the nascent stream of literature connecting grit and protean career orientation to job attitudes, turnover intentions and job embeddedness and how job insecurity moderates the aforementioned associations. Design/methodology/approach Based on the threat-rigidity hypothesis and self-determination theory, a series of hypotheses were developed and tested among […]
Human Resource Management in Hospitality Cases
By: Suzanne Bagnera Book Description Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that […]
Examining the relationships between market indicators and hotel pricing approaches
By: APOSTOLOS AMPOUNTOLAS, Ph.D. Abstract Hotels are employing revenue management (RM) to improve profitability by efficiently managing the effects of capacity, as well as the effects of performance factors to model consumer behavior. This empirical paper discusses the extent and use of different pricing approaches and their success in this multichannel environment. Do hotels consider […]