Ranked within the top 20 best restaurant companies to work for by Inhersight, Lettuce Entertain You has been known to care for their employees. We ask R.J. Melman, President of Lettuce Entertain You Restaurants, what the company evaluates when hiring and their vision for employee care. Q1: What type of specific hiring criteria and training […]
Photo Source: Canva By Dr. John Palabiyik, Dr. Suzanne Markham Bagnera, and Dr. Brendan Cronin The COVID-19 virus arrived as an unidentifiable shock to the restaurant industry. The whole hospitality industry was unexpectedly crippled by an issue that it has never experienced in its prior history. Once operators got over the antecedent trauma, they immediately […]
By: Stanley I. Buchin, D.B.A. Last year, restaurant trends stretched from a rise of dining in retail stores to paleo and gluten-free menus. According to Baum + Whiteman 2015 Food & Beverage Forecast, this year’s trends will include technology like tablets immersed into the dining experience, expanding on diners restless palates who have had enough […]
By Bradford Hudson Three decades ago, American industry was obsessed with quality management. Thomas Peters and Robert Waterman helped create the enthusiasm during this era with their best-selling book In Search of Excellence. Although the subsequent quality movement was quite successful in the manufacturing sector, it has been less successful in services. Indeed, there is […]
By: Christopher Muller What is unique about being a designer and also an artist is that you are always composing and designing. It’s like breathing. It’s inherent. It’s like musicians who are always humming when they walk down the street and don’t even know they are doing it.-Morris Nathanson For more than a half century, […]