March-April 2023 We’ll admit that Hospitality has been slow to change. This problem has been particularly evident in the last few years when droves of employees left the hospitality industry. This Restaurant Leadership Edition of Boston Hospitality Review (BHR), edited by Sean Jung, Ph.D., Assistant Professor of Hospitality Analytics at Boston University School of Hospitality […]
By: Sean Jung, P.h.D., Assistant Professor of Hospitality Analytics, Boston University School of Hospitality Administration Contributors: R.J. Melman, President, Lettuce Entertain You Restaurants, Jerry Murrell, CEO, Five Guys, Patti Simpson, Chief Administrative Officer, Union Square Hospitality Group, and Tawanda Starms, Vice President of RSC People Experience and Chief Diversity, Equity and Inclusion Officer, Chipotle Mexican […]
Ranked within the top 20 best restaurant companies to work for by Inhersight, Lettuce Entertain You has been known to care for their employees. We ask R.J. Melman, President of Lettuce Entertain You Restaurants, what the company evaluates when hiring and their vision for employee care. Q1: What type of specific hiring criteria and training […]
Union Square Hospitality Group (USHG) has been known for having a corporate culture where employees are allowed to grow and have diverse experiences not only on the operational side but also on the restaurant business creation side. We asked Patti Simpson, Chief Administrative Officer of Union Square Hospitality Group, what USHG evaluates when hiring and what […]
As an Employer Brand & EVP award winner, Five Guys is known for having a great corporate culture where employees consider it one of the best places to work among all restaurants. We asked Jerry Murrell (CEO of Five Guys), Erin Roberts (Deputy General Counsel and Chief People Officer), and Molly Catalano (Chief Marketing Officer) […]
Nominated as one of the top 100 Most Loved Workplace® in Newsweek, Chipotle is known for having a corporate culture where employees consider it one of the best places to work among all restaurants. As the Vice President of Chipotle RSC People Experience and Chief Diversity, Equity and Inclusion Officer, we ask Tawanda Starms important […]