Category: History

Fragments of The Past: The Art of Naming Dishes

By Peter Szende and Namrata Sridhar From the start, menus have been a customer’s first impression into the restaurant’s culinary experience. Menus that have been carefully designed have drawn the customer’s eye to specific dishes and provide guidance when selecting a meal. (e.g. McCall & Lynn, 2008) Restaurant menu experts have begun to find that […]

A Place for Everything and Everything in Its Place: The Application of Feng Shui to Hotels

  By Ingrid Lin “You wouldn’t build anything in most parts of Asia without having feng shui consultants come in and help you.” – Neil Jacobs, the president of global hotel operations for Starwood Capital. Feng Shui:  real, phony, or magic? The western world might consider feng shui to be a mystical and mysterious art, […]

Being Lord Grantham:
Aristocratic Brand Heritage and the Cunard Transatlantic Crossing

By Bradford Hudson During the early 1920s, the Earl of Grantham traveled from England to the United States. The British aristocrat would appear as a character witness for his American brother-in-law, who was a defendant in a trial related to the notorious Teapot Dome political scandal. Naturally he chose to travel aboard a British ship […]

From Patrons to Chefs, a History of Women in Restaurants

By Jan Whitaker American women have long been involved in public eating places. In Early America a common pattern was set as wives partnered with husbands in operating dining rooms in taverns and inns – and then carried on alone. Elizabeth Fraunces, wife of Samuel Fraunces whose career is commemorated in New York City’s historic […]

Boston, the Booth Brothers, and the Parker House

By: Susan Wilson April 14, 2015 was the 150th anniversary of the assassination of President Abraham Lincoln. This is the story of how that fateful day was linked to Boston, the Booth Brothers, and the Parker House. Hotel personnel have always collected wondrous tales about the visiting celebrities they’ve observed over decades of service. Few […]