Faculty In The Press
[BISNOW] Investors Want To Buy Into Boston’s Improving Hotel Market, But Deals Are Still Scarce
As the weather warms, Boston is drawing not only flocks of tourists but also a host of hotel investors. Boston was ranked the fifth-most-attractive hotel investment market in the nation for 2024, behind New York City, Miami, San Francisco and Charleston, South Carolina, according to CBRE's Global Hotel Investor Intentions Survey. However, high... More
[BU Today] Does “Tipping Fatigue” Justify Paying Minimum Wage to Tipped Workers?
“Tipping fatigue has hit American consumers hard,” ABC News reported about the backlash to burgeoning gratuity requests for things such as takeout. Two-thirds of Americans have negative views of tipping, according to a 2023 survey. The Massachusetts legislature has until tomorrow, April 30, to place a tipping-related question on the November ballot; if it doesn’t, More
[AFAR] Michelin Unveils New Hotel Ratings, Michelin “Keys”
Only 11 hotels in the United States were awarded Michelin's highest distinction as part of the company's newly announced hotel rating system. The system is similar to Michelin's restaurant guide but instead of stars, hotels are given "keys": three denoting the top honor, or an "extraordinary stay"; two marking hotels that... More
My Secrets to Stamina – Interview: The Collaborative Leader, BU School of Hospitality Administration, Dean Arun Upneja
"Welcome to the 2nd quarter! So excited to have this guest on - Dr. Arun Upneja, the Dean of Boston University’s School of Hospitality Administration since 2013. Dean Arun is a forward-looking strategic thinker with an inclusive and collaborative leadership style. As Dean, he has embarked on a transformational change... More
[NY Post] Professor who super-commutes from LI to Boston explains why it’s less stressful than going into NYC daily
She’s trained for this commute. A professor who has super-commuted from Long Island to Boston for the past 10 years says she prefers the lengthy roundtrip Amtrak ride each week over the daily grind of going into New York City. Suffolk County resident Leora Lanz, who teaches at Boston University where she’s... More
[The American Bazaar] Padma Lakshmi receives Boston University’s 2024 ICON Award
ICON award recognizes innovators who create new and transformative paradigms in hospitality Indian American Emmy-nominated producer, television host, New York Times bestselling author and food connoisseur Padma Lakshmi has received the ICON Award from Boston University’s School of Hospitality Administration. Lakshmi received the annual ICON award recognizing innovators who create new and... More
[Wall Street Journal] Should You Trust a Hotel’s Star Rating? Depends Where You Look.
In a sea of hotel reviews and star ratings, it’s hard to know who to rely upon. Here’s how to get a vetted measure of what you’re in for before a trip. For a five-day trip to Mexico with her college-age daughter, Arlana Keller of Calgary, Alberta, insisted they book a hotel... More
[GPB News] What is the new etiquette for tipping?
What are the new rules for tipping? Businesses that never seemed to ask for a tip before — like grocery stores, self-checkout machines and fast food restaurants — are now asking for one these days. To answer this question, it helps to understand the purpose of tipping and why requests have increased... More
[CBS News] Making a restaurant reservation? That’ll be $100 — without food or drinks.
It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" and applied at the time of booking, the charge ranges in amount but inevitably peeves diners who don't want to be... More
[AFAR] Airbnb Just Banned Security Cameras Inside Rentals
The new indoor-camera ban takes effect April 30, but it’s unclear how much will change under the updated privacy policy. For Meg St-Esprit, seeing cameras inside Airbnb vacation homes she has stayed at with her husband and their four kids “creeped me out.” The Pittsburgh-based writer says a newly implemented camera... More