Faculty In The Press
Airbnb regulations will make your next New York City trip even more expensive
Regulation is once again dangling over the short-term rental sector, best known for vacation rentals found on platforms like Airbnb and Vrbo. Places like Maui, Hawaii, and Atlanta cap how many units a host can list online. Other cities like Paris limit the number of days a host can rent out a... More
Why We Are Heading Back To Hotels
Booking a holiday is difficult enough without worrying whether the Airbnb is actually living up to the standard you expect. Kerri Sackville and Jenna Price reveal why people are heading back to hotels instead. Early in 2022 I booked a stay in Northern NSW for January 2023. I did my due... More
Question Everything: Has the pandemic changed the way we tip?
BOSTON -- It's 2 p.m. on a Tuesday. The bar at the Corner Tavern in the Back Bay is busy because the World Cup is on. "Usually a Tuesday day is a lot slower than this," said Victoria Bishop. Bishop has worked here for seven years. She's getting tipped more now... More
[The Washington Post] Professor Makarand Mody Discusses why Airbnb is more successful than ever. Why is everyone so mad at it?
Guests are over fees and chores. Hosts say they can’t fill vacancies. But the company keeps cashing in. Before they became Exhibit A of a supposed “Airbnbust,” Carrie Ann Rink and her family were living a host’s dream in Southern California. They had an attractive property in a desirable area near... More
[GRID] Professor Sean Jung Discusses why Restaurants are cutting hours and closing early amid employee and customer crunch
Why you can’t get a table or a late-night bite to eat. Tough getting a reservation lately at your favorite restaurant — or any restaurant for that matter? Across the nation, restaurants are open fewer hours and closing earlier. Nearly 4 in 5 restaurants nationwide have reduced their hours since 2019. They’ve... More
[The Points Guy] Professor Leora Lanz on Why Luxury Trains are the Next Stop for some Luxury Hotel Brands
You have more than Agatha Christie to thank if you immediately think “Orient Express” when someone brings up the notion of luxury train travel (preferably sans murder). The Venice Simplon-Orient-Express still runs today thanks to travel company Belmond (formerly known as Orient Express Hotels). The luxury train operates between a variety... More
[WalletHub] Professor Makarand Mody Shares his Insight on Best Foodie Cities in America
Americans today apply the term “foodie” to anyone who loves gourmet dining. But foodie culture isn’t limited to restaurants. Foodies enjoy discovering new and unique flavors wherever they can find them, including in their own kitchens and less prominent establishments like street food stalls. For these people, the experience of... More
[buku] Professor Leora Lanz Discusses Soundbites with buku: Think Differently
"We're in a period of revolution, and it's still evolving." A passionate comment from my guest on the latest episode of the Soundbites podcast, Leora Halpern Lanz, ISHC, from Boston University School of Hospitality Administration. Leora talks with me about hospitality's challenge to innovate amidst an unstable time, and it's... More
[Vox] Professor Sean Jung Shares his Insight: Everyone wants a tip now, Do you have to give them one?
Thanks to touchscreens and the pandemic, tipflation is everywhere — and it’s hard to say no. Jenny Kivett went to see the band War on Drugs at Colorado’s storied Red Rocks Amphitheater last month. The show was great. Buying merch, less so: A vendor prompted her to kick in a 20... More
[Vox] Professor Sean Jung Shares his Perspective on Where do restaurant “service fees” really go?
Service charges are making dining out more expensive, but that doesn’t mean your server sees that cash. Service charges have become commonplace for things like online delivery and concert tickets, but they’re increasingly showing up in unexpected places — namely restaurants. While there’s no formal data yet on how many restaurants... More