Student Services

Boston University offers a variety of convenient services designed to make your time here as comfortable as possible. We provide amenities such as wireless internet access, student work stations, access to multiple research libraries, an email account, mail services, Student Health Services, laundry facilities, Disability & Access Services, and tutoring.

In case of emergency

Please use the applicable phone numbers in the event of an emergency.

  • Summer Term High School Programs office: 617-353-1378 (weekdays, 9 am–5 pm)
  • Program assistant on-call mobile phone: Available 24 hours a day during the program. The number will be emailed to you two weeks before your program begins.
  • Warren Towers Residence Life: 617-353-3932 (available daily, 9 am–5 pm)
  • Boston University Police Department: 617-353-2121 (available 24 hours a day)

The George Sherman Student Union

The George Sherman Union (GSU), located at 775 Commonwealth Avenue, is a central hub for student life. Along with hosting frequent lectures and events, the GSU is home to 8 different types of dining options, a City Convenience store, a student organization exhibition area known as “The Link,” as well as study lounges and work spaces.

The GSU also houses the Dean of Students office; the Center for Gender, Sexuality & Activism; Catering; Dining Services; the BU Arts Initiative; the BU Hub; and the Community Service Center.

University-sponsored groups and organizations are able to reserve conference rooms for meetings and seminars. For more information, visit the GSU Operations Desk (2nd floor, GSU) or call 617-353-5498.


You can receive mail at the dorm, and your mailbox number will be given to you (this will be different from your room number) upon arrival. Only after check-in will the mailroom be able to collect your mail; please wait until your arrival to give out your mailing address. Personal mail for students should NOT be sent to the Summer Term office.

Mailing Address:

Box #: S-xxxx (on room key envelope received at check-in)
Warren Towers
700 Commonwealth Avenue
Boston, MA 02215


Washers and dryers are available for your convenience. Information about laundry facility locations will be made available at a later time. Washers cost $1.75 per load and the dryers cost about $1.75 per load, depending on the length of time needed. Bring an ample supply of quarters if you intend to do laundry. You can either bring detergent with you or buy it at nearby stores.

Wiring money

If you need spending money, wiring services are available. We recommend using MoneyGram or Western Union.

The nearest MoneyGram service location is on campus:

900 Commonwealth Avenue
Boston, MA 02215

The nearest Western Union service location is off campus:

7-Eleven #33615
532 Commonwealth Avenue
Boston, MA 02115

Program assistants are available to accompany students to CVS or 7-Eleven.

Boston University’s Emergency Alert System

Boston University uses an on-demand alert and response system called BU Alert. In the event of a campus emergency, BU Alert’s technology allows us to contact the entire campus community immediately through a variety of electronic means, including text messaging, email, and voicemail.

To ensure the effectiveness of the BU Alert system, you are required to provide your emergency alert phone number (typically your personal mobile phone) when you enroll in the program, so you can be reached on campus.

How to comply

When completing the electronic Participation Agreement form provided in your acceptance email, please remember to fill out the BU Emergency Alert Contact Phone Number on the form. This is the phone number that the BU Alert system will use to reach you in case of a University-wide emergency. Please provide your own mobile phone number (not your parent’s number). This information is required for registration.

Please contact us if you have any questions.

Parents & Guardians

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