[BU Today] George Poll on Building a Lasting Restaurant Legacy
George Poll (CGS’82, SHA’84), a graduate of Boston University School of Hospitality Administration, is featured in a recent BU Today article highlighting his journey in building a successful, family-driven restaurant group. Poll, who operates a portfolio of restaurants on Long Island with his brother, credits long-term success to a combination of quality, attention to detail, strong […]
[CBS News] Making a restaurant reservation? That’ll be $100 — without food or drinks.
It’s become increasingly common for restaurants to charge customers’ credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a “reservation fee” and applied at the time of booking, the charge ranges in amount but inevitably peeves diners who don’t want to be on the hook for […]
What Does the Future of Restaurants Look Like? Insights from Hospitality Experts
Even though life is slowly returning to normal in 2021 after the COVID-19 pandemic, it has been a grueling year and a half for many restaurants and foodservice businesses. For those who have survived, the future looks incredibly uncertain, facing emerging challenges in the industry. To help restaurants and foodservice businesses keep a pulse […]