Tag: interview

A Conversation with Howard Schultz CEO of Starbucks

in Business Practices, Leadership and Corporate Responsibility, Marketing, Restaurants, Sustainability, Winter 2014 4 comments

By Christopher Muller A conversation between Mr. Howard Schultz, CEO of Starbucks, and Dr. Christopher Muller during the September 2011 12th annual European Food Service Summit in Zurich, Switzerland (edited 2014). [Muller]: So we get to just have a conversation. Can we talk about Starbucks and social responsibility, the leadership of how you drive not […]

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The Four ‘Ps’ of Hospitality Recruiting

in Business Practices, Human Resources, Summer 2013 4 comments

By John D. Murtha The hospitality industry relies upon a supply of college graduates for entry-level management positions. Graduates can immediately contribute valuable services to employers and their initial jobs are a start toward future roles as general managers, corporate executives, consultants, and owners. The Four P’s When recruiting the most capable young women and […]

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