What should I do if I encounter a technology or facility issue in my classroom?
Report the issue immediately through the Classroom Support Request Form or contact the Help Desk at (617) 353-3227/classrooms@bu.edu. Include details such as room number, equipment affected, and nature of the problem.
Call the LETS Hotline at 617-353-3227 for a classroom technology emergency.
Call the Facilities Operations & Service Center at 617-353-2105 to report a facilities emergency in a classroom.
How can I request a different classroom?
Submit a request via the Room Change Request Form. Changes are subject to availability and approval by the MET Dean’s Office. Changes cannot be guaranteed.
How will I know if campus is closed due to inclement weather/emergency?
BU Alert notifications are sent via email, text, and posted on the university homepage. Faculty and staff may add or update their BU Alert contact information by visiting theBUworks Central Portal and clicking on the “Employee Self-Service” tab, and then selecting “Personal Information” to update “BU Alert Information.”
I am unable to attend my on campus class, can I hold this class remotely?
No, on campus classes may not be held remotely. Please inform your department chair in advance to explore coverage options. If a make up class is necessary, find a convenient time for students and the MET Dean’s Office will reserve a space on campus. Please note that attendance for a make up class cannot be mandatory as students may have other commitments.
What are the options for scheduling a make-up exam?
It is the responsibility of the student and instructor to coordinate make-up exams. Contact your department administrator for support in finding an alternative space for your student.
I'm missing a paycheck. Who do I contact?
Reach out to the MET Dean’s Office at 617-353-3000 or metacad@bu.edu, and they’ll be glad to assist.
What transportation options are available to get to campus?
The university offers shuttle services, public transit discounts, and parking permits. See the Transportation Services page for information.
All BU parking permits are virtual and should be purchased online on the Transportation Management Portal. Evening Faculty parking permits are available free of charge for all part- and full-time Metropolitan College faculty members who are only teaching in the evenings or on weekends. If all of your classes are being held after 4 pm on weekdays and/or during the weekend, you will see the free Evening Faculty parking permit as an option on the portal. Daytime permits are also available for a fee.
How do I submit my grades?
For information on submitting grades, refer to the Office of the University Registrar’s instructions.
I have a student registered in a J1 section, what does that mean?
Boston University alumni have the opportunity to audit Metropolitan College courses for academic enrichment. They must contact the MET Dean’s office at the beginning of each semester to request approval. Alumni auditors will be registered in a J1 section under the class number. This is because they must be enrolled with a different tuition fee code than unit-earning students.
