For the winter from December 2019 through March 2020
By Taylor Peyton and Shashan Bao Successful hospitality companies are masterful at caring for their guests, but do they sometimes fall short when it comes to caring for their own staff? People-related challenges to effective performance abound, particularly regarding attracting and retaining top talent. According to The Bureau of Labor Statistics, the leisure and hospitality […]
By Stacey Dangel, Michelle LaRocca, and Jonathan Jaeger of LW Hospitality Advisors® Glamping is a relatively new trend in the hospitality industry, blending a camping experience with more traditional lodging services and amenities. Most easily defined as camping involving luxury style amenities and facilities, the term is a portmanteau of “glamorous” and “camping.” Despite the rise […]
By Shanshan He, Isabella Very Why should we care about climate change? Climate change related disasters are regularly making headlines: wildfires, floods, hurricanes, severe droughts, heatwaves as well as coastal erosion have caused countless instances of infrastructure damage, job loss, and even fatal emergencies in hotels, restaurants and vineyards. Some of the most urgent impacts, such […]
By Christopher Muller The restaurant industry is undergoing a tectonic shift as 2020 begins. Traditional segmentation is evolving from the supply side of Full Service vs. Quick Service providers to the demand side of Experience Seeking vs. Convenience Seeking consumers. Restaurant executives and the companies they lead will need to pick one path or the […]
By Mark Legg With the 2010s decade in our rearview mirror, the gaming industry experienced considerable changes. This past decade the gaming industry experienced the cumulative effects of competition. To combat a more competitive environment, casinos have looked to technological advancements, more specifically data-mining capabilities and mobile gaming apps. In addition to greater investments in the […]
By Peter Szende and Namrata Sridhar From the start, menus have been a customer’s first impression into the restaurant’s culinary experience. Menus that have been carefully designed have drawn the customer’s eye to specific dishes and provide guidance when selecting a meal. (e.g. McCall & Lynn, 2008) Restaurant menu experts have begun to find that […]