By Christopher Muller and Michael Oshins Hospitality management education requires many different perspectives to be considered, given the broad array of pedagogies used throughout a four-year curriculum. With some planning—and, sometimes, with a bit of serendipity—simple ideas may resonate with students well beyond the time they spend in a classroom. In previous Boston Hospitality Review […]
By Peter Szende and Jeanne Pak It is late fall of 1885, and Arthur Maloney is the quintessential stockbroker at the New York Stock Exchange. He is busy taking care of his clients and is always rushing around with very little extra time—Maloney can barely spare a few minutes for a quick bite, much less […]
By Suzanne Bagnera While TripAdvisor has been in operation since 2000 (TripAdvisor, 2012), the adoption of the website by hospitality industry professionals was rather delayed. However, in more recent years, hotel operators and other hospitality institutions have acknowledged the benefits that this service can provide and have embraced it more fully. With the advanced review […]
By Ingrid Lin “You wouldn’t build anything in most parts of Asia without having feng shui consultants come in and help you.” – Neil Jacobs, the president of global hotel operations for Starwood Capital. Feng Shui: real, phony, or magic? The western world might consider feng shui to be a mystical and mysterious art, […]
By Tarik Dogru, PhD, Makarand Mody, PhD, Courtney Suess, PhD Airbnb is the largest firm in the sharing economy marketplace, with about 3 million listings, including entire homes, shared rooms, and private rooms—more than the world’s largest three hotel chains combined (IHG, Marriott, Hilton, 2.58 M listings). It has hosted about 50 million guests in […]