Category: 2021

Impact of COVID-19 on the Hospitality Industry and Implication for Operations and Asset Management

By A.J Singh, Ph.D. University of Texas, Rio Grande Valley and Bing Wang, Ph.D., Harvard University  – Graduate School of Design Introduction Among all real estate asset types, hospitality real estate assets, together with retail, have witnessed the most disruption from the COVID-19 pandemic. As one of the most service-intensive real estate asset types, the […]

Asset-light Business Model: Strategies for Hotels During the Pandemic

By Kwanglim Seo, Ph.D., Associate Professor, University of Hawaii, Manoa – School of Travel Industry Management Introduction It is not surprising that an asset-light business model (ALBM) has fundamentally reshaped the hotel industry, because it focuses primarily on operations rather than investments in physical assets. Recently, shared economy-based businesses like Uber and Airbnb, which thrive […]

TMT Gender Diversity in the Hospitality Industry: Insights Regarding Performance Implications

By Ozgur Ozdemir, Ph.D., University of Nevada, Las Vegas – William F. Harrah College of Hospitality The involvement of women in the U.S. workforce was very limited in the early 20th century, and those who worked were young and unmarried. The Census Bureau categorized that only 20 percent of women were recognized as “gainful workers” […]

DeFi Everything Soon?

By Murat Kizildag, Ph.D., Associate Professor, University of Central Florida – Rosen College of Hospitality Management If we can do everything virtually in the world, why can’t we move the financial nodes and the entire network just as easily? With the enormous surge in distributed trust and decentralized platforms enabled by blockchain systems, the answer […]

Reasons for Going from Public to Private and the Premium Puzzle of Restaurant Firms

By Melih Madanoglu, Ph.D., Professor of Hospitality Management and Michael A. Leven Endowed Chair, Kennesaw State University – Michael A. Leven School of Management, Entrepreneurship and Hospitality, Michael J. Coles College of Business, and Ersem Karadag, Ph.D., Professor of Hospitality and Tourism, Robert Morris University – School of Business Owing to their profit-oriented nature, companies […]

May 2021 Editors’ Letter

By: Dr. Taylor Peyton and Priyanko Guchait (Co-Editors) If there were ever a moment for great leadership and innovation in hospitality, that time is now.  The COVID-19 pandemic and its repercussions have brought unprecedented change to the world, and to our industry.  In response to the challenges ahead, this Special Issue on Leadership for Boston […]

Tools for Leaders to Accelerate Experience Innovation

By: Lori J. Sipe, Associate Professor, Robert Payne School of Hospitality and Tourism Management, San Diego State University Introduction Prior to the pandemic, senior managers were increasingly cognizant of the importance of innovation, broadly conceived, as key to competing in the experience economy. In a recent study of leadership teams in a hospitality and tourism marketplace, more than 80% […]

From War to Recovery: A Lesson From Churchill

By: Chris Mumford, Founder, Cervus Leadership Consulting July 26, 1945. The British public, having gone to the polls on July 5th, awaits the delayed count of the national election. Victory in Europe has been celebrated two months previously, and the war in the Pacific is nearing its conclusion with Japan being issued an ultimatum for surrender. […]

How to Unlock Creative Solutions Through First Principles Thinking

Editor’s Note: The original version of this article was posted on April 5, 2021 in Hotel News Resource. We feature a modified version of that work in this Special Issue of BHR. By: Sloan Dean, CEO and President, Remington Hotels I learned early in my career that humans can handle bad news; they just can’t […]