Employee MBTA Benefits
Introducing Edenred
We are excited to announce an important change to your commuter benefits. Boston University is transitioning management of its MBTA Monthly Pass Benefit and Transit Station Parking Benefit to Edenred, a benefits management company specializing in commuter benefits.
Edenred’s benefit management interface for BU employees is live now.
Webinar Recording – Edenred Info Session for BU Employees
If you were previously enrolled in the Transit Station Parking Benefit
You must re-enroll through Edenred in order to continue receiving the
benefit. You will be mailed an Edenred Benefits Prepaid Mastercard to replace your P&A Card (note: you will still need your P&A Group card if you are enrolled in BU’s Flexible Spending Account for healthcare).
Your remaining balance has been transferred to a transit credit that can be used to pay for MBTA Passes through the university’s subsidized Monthly MBTA Pass Benefit. For more details, please visit our Credit Transfer FAQ.
Commuter Benefits Customer Service
If you have questions about your commuter benefits (lost MBTA pass, enrollment difficulties, benefits card issues, etc.)
Contact Edenred customer service at 1-888-235-9223 or ccdcustomerservice@commuterbenefits.com between 8am and 8pm, Monday-Friday. Those who call or email BU Transportation Services will be directed to Edenred.
If you have questions about this transition, please do not hesitate to contact us at transportation@bu.edu.
50% subsidized monthly T passes with the MBTA Pass Benefit
Boston University will cover half the cost of monthly MBTA passes ordered through BU by regular faculty and staff.
Enroll Now select “Passes, Tickets and Parking”
What kind of pass should I get?
The most popular type of pass is called a LinkPass (unlimited trips on local bus and subway) but the MBTA offers many types of passes.
Use the MBTA Trip Planner to determine which MBTA lines you’ll need to access on your commute.
To find your Commuter Rail Zone, consult the MBTA Commuter Rail Zone Map.
Click chart below to enlarge:
*including Silver Line
Monthly Pass Price List
As of 11/10/2026:
|
Regular MBTA monthly pass price |
Monthly cost to employee after 50% subisidy |
Semi-monthly paycheck |
Weekly
paycheck |
| Pass Type |
|
|
pre-tax |
post-tax |
pre-tax |
post-tax |
| Local Bus |
$55.00 |
$27.50 |
$13.75 |
|
$6.88 |
|
| MOST POPULAR OPTION: LinkPass (Subway and Local Bus) |
$90.00 |
$45.00 |
$22.50 |
|
$11.25 |
|
| Senior (65+) and Disabled LinkPass |
$30.00 |
$15.00 |
$7.50 |
|
$3.75 |
|
| Express Bus |
$136.00 |
$68.00 |
$34.00 |
|
$17.00 |
|
| Zone 1A |
$90.00 |
$45.00 |
$22.50 |
|
$11.25 |
|
| Zone 1 |
$214.00 |
$107.00 |
$53.50 |
|
$26.75 |
|
| Zone 2 |
$232.00 |
$116.00 |
$58.00 |
|
$29.00 |
|
| Zone 3 |
$261.00 |
$130.50 |
$65.25 |
|
$32.63 |
|
| Zone 4 |
$281.00 |
$140.50 |
$70.25 |
|
$35.13 |
|
| Zone 5 |
$311.00 |
$155.50 |
$77.75 |
|
$38.88 |
|
| Zone 6 |
$340.00 |
$170.00 |
$85.00 |
|
$42.50 |
|
| Zone 7 |
$360.00 |
$180.00 |
$80.00 |
$10.00 |
$40.00 |
$5.00 |
| Zone 8 |
$388.00 |
$194.00 |
$73.00 |
$24.00 |
$36.50 |
$12.00 |
| Zone 9 |
$406.00 |
$203.00 |
$68.50 |
$33.00 |
$34.25 |
$16.50 |
| Zone 10 |
$426.00 |
$213.00 |
$63.50 |
$43.00 |
$31.75 |
$21.50 |
| Boat Pass |
$329.00 |
$164.50 |
$82.25 |
|
$41.13 |
|
Remaining costs will be paid through pre-tax payroll deduction up to a combined total of $340; any amount above that will be deducted after tax.
Note: Commuter Rail and Boat passes are also valid on MBTA local bus and subway lines.
Monthly Reduced Fare Pass Price List for Seniors (65+) and employees with disabilities
| Pass Type |
Regular MBTA Monthly Pass Price |
Reduced Fare Rate |
Reduced Fare Rate with BU Subsidy |
Total monthly savings |
| LinkPass (Subway & Local Bus) |
$90.00 |
$30.00 |
$15.00 |
$75.00 |
| Express Bus |
$136.00 |
$67.00 |
$33.50 |
$102.50 |
| Zone 1A |
$90.00 |
$30.00 |
$15.00 |
$75.00 |
| Zone 1 |
$214.00 |
$107.00 |
$53.50 |
$160.50 |
| Zone 2 |
$232.00 |
$116.00 |
$58.00 |
$174.00 |
| Zone 3 |
$261.00 |
$130.00 |
$65.00 |
$196.00 |
| Zone 4 |
$281.00 |
$136.00 |
$68.00 |
$213.00 |
| Zone 5 |
$311.00 |
$152.00 |
$76.00 |
$235.00 |
| Zone 6 |
$340.00 |
$170.00 |
$85.00 |
$255.00 |
| Zone 7 |
$360.00 |
$180.00 |
$90.00 |
$270.00 |
| Zone 8 |
$388.00 |
$190.00 |
$95.00 |
$293.00 |
| Zone 9 |
$406.00 |
$199.00 |
$99.50 |
$306.50 |
| Zone 10 |
$426.00 |
$209.00 |
$104.50 |
$321.50 |
| Boat Pass |
$329.00 |
$164.00 |
$82.00 |
$247.00 |
Note: Commuter Rail and Boat passes are also valid on MBTA local bus and subway lines.
Am I eligible?
All regular BU faculty and staff who order a monthly MBTA pass through the University are eligible for the subsidy. Eligible employees may only purchase an MBTA pass for their personal use, and may not simultaneously hold a BU-provided MBTA pass and any parking permit other than a Flex Permit or Evening Faculty Permit.
How do I enroll?
This benefit is managed by Edenred, a commute benefits administrator. To enroll, you must follow these steps:
- Go to the Edenred sign in page (you may need to select “SSO”) and provide “bu.edu” as your company domain
- Enter your BU login and Kerberos password
- Agree to Terms of Use and Privacy Policy
- Fill out any Preferred and Optional information in “About You” section and click “Save Changes”
- Select the “Dashboard” tab near the top of the page
- Select “Order Now” button within the “[Month] Benefit Election Deadline” tile
- Select “Passes, Tickets and Parking”
- Select the pass type you wish to order (For help choosing a pass, see “what kind of pass should I get?” above. Note: “reduced fare” passes are for employees 65 and over and employees with disabilities)
Optional: customize your order frequency (default frequency is set to repeat every month)
- Select “Next: Review Order”
- Review your order information and Delivery Address
- Check box confirming you have read and agree to the terms of service
- Select “Elect Benefits” to complete your order
You will receive a confirmation email from Edenred upon successful benefits enrollment. Confirmation email will be sent later in the day.
Important deadline note: Employees have until the 10th month to enroll in, modify, or cancel this benefit for the following month. For example, those who wish to enroll, change, or cancel the benefit for February must make their desired changes in Edenred on or before midnight (ET) January 10.
How do I get the pass?
- MBTA Passes are mailed via USPS First-Class Mail to the home mailing address you have provided Boston University (here is what the envelope will look like).
- Employees with Bus, Express Bus, and Link Passes will be mailed one pass that will function month-after-month.
- Employees with Commuter Rail, Senior, and Ferry Passes will be mailed a new pass each month. These passes cannot be replaced if lost or stolen.
- To verify or change your home mailing address, please follow these instructions.
- Passes are mailed on or around the 24th of the previous month and should be delivered before the 1st of the month for which they are active.
Note to All New MBTA Pass Holders: Do NOT use your Charlie Card before the first day of the benefit month. Otherwise Doing so will cause an additional month to be charged to you at the regular (non-subsidized) rate.
What if my Link, Bus, or Express Bus Pass does not arrive in the mail or gets lost or damaged?
- Order a replacement pass from Edenred. There are two ways to do this:
Log in to Edenred, click the “Elect Benefits” tab, and click “View Details” on the benefit month order, click the “lost/stolen/didn’t arrive” button.
OR
Contact Edenred Customer Service at 888-235-9223 or ccdcustomerservice@commuterbenefits.com Monday-Friday 8am-8pm Eastern Time
- A replacement pass will be mailed via US Mail to the address listed in the Edenred system.
Link / Bus / Express Bus Pass Replacement policy:
- Replacement Link, Bus, and Express Passes will be delivered to the employee via US Mail at the address shown in the Edenred system.
- BU is not responsible for replacement of passes that are delivered to outdated or incorrect mailing addresses. Please verify and update your address through BUworks. Address changes take 24-48 hours to be updated in Edenred.
- Passes can only be replaced with the type that was not delivered.
- Refunds cannot be issued for undelivered passes.
What if my Commuter Rail, Senior, or Ferry pass does not arrive in the mail?
- Contact Transportation Services at transportation@bu.edu no later than the 10th of the Month. Transportation Services will replace one commuter rail, senior or ferry pass at no charge per Academic Year if the address to which it was mailed matches the employee home address on file with Boston University.
- Replacement Commuter Rail, Senior and Ferry passes will be ready for pickup by 3pm on the business day following notification of non-delivery.
- Commuter Rail, Senior and Ferry replacement passes must be picked up in-person at your respective Transportation Services office – 1019 Commonwealth Avenue (CRC) or 710 Albany St (BUMC) – during business hours (Monday-Friday, 9am-5pm).
Commuter Rail / Senior / Ferry Pass Replacement policy:
- BU is not responsible for replacement of Commuter Rail, Senior, or Ferry passes that are lost by the employee, damaged, or stolen.
- Transportation Services must be notified of undelivered passes by email no later than the 10th of the Month.
- BU will replace one commuter rail, senior, or ferry pass per academic year at no charge.
- BU is not responsible for replacement of passes that are delivered to outdated or incorrect mailing addresses. Please verify and update your address through BUworks. Address changes take 24-48 hours to be updated in Edenred.
- Passes can only be replaced with the type that was not delivered.
- Refunds cannot be issued for undelivered passes.
What if my Commuter Rail, Senior, or Ferry pass gets lost or damaged?
BU is not responsible for replacement of Commuter Rail, Senior, or Ferry passes that are lost by the employee, damaged, or stolen.
50% subsidized parking at transit stations with the Transit Station Parking Benefit
Regular BU faculty and staff members who order a monthly MBTA pass through Boston University are eligible for the following benefit:
- Set aside pre-tax dollars from your paycheck to pay for your work-related parking costs at MBTA transit stations (up to $80 per month); AND
- BU will match your election dollar-for-dollar (for a total of $160/month)
You will be mailed a benefits card to use at transit station parking facilities. It works like a regular credit card except it can only be used to pay for for parking at transit stations.
Enroll Now select “Fund My Prepaid Card”
Am I eligible to participate?
Enrollment is open to any regular employee enrolled in the Employee MBTA Pass Benefit (see Employee MBTA Pass Benefit eligibility requirements above).
How Do I Enroll?
Before enrolling in the Transit Station Parking Benefit, you must enroll in the MBTA Pass Benefit first (instructions above)
- Follow the directions above to enroll in the MBTA Pass Benefit (instructions above).
- While logged in to Edenred, select “Card” from the top of the screen.
- Select “Order my Card” from the “About My Card” tile
- Select “Parking” (the only option)
- Specify your TOTAL monthly parking need – between $10 and $160 (50% will come from your paycheck, 50% will come from BU)
- Provide your date of birth (DOB is a security question for the benefits card that you will receive)
- Specify whether you want to repeat deductions (default is to repeat monthly) or skip any months.
- Review benefits, agree to terms of service (check box), select “Elect Benefits” (note: follow these instructions to verify/update your mailing address if necessary)
- You’re all done! Your benefits card should arrive by the 1st of your initial benefit month.
The money you elect to be withheld pre-tax as well as a matching dollar amount from the University will be credited to an account in your name to be used to pay for your work-related parking expenses at MBTA transit stations.
How Do I Use Money in My Pre-Tax Transit Station Parking Account?
Edenred administers the program and will provide you with a debit card that can be used to pay for your MBTA transit station parking expenses right at the point of service. When you incur a work-related parking expense at a transit station, simply swipe your Benefits Card at the point-of-service and the funds will automatically be deducted from your pre-tax parking account.
Any unused balance remaining in your Transit Station Parking account at the end of the calendar year will roll over to the next year. This is not a use-it-or-lose-it account like the FSA
If you terminate employment with Boston University, the remaining balance in your Transit Station Parking account will be forfeited. You can continue to pay for parking expenses through the end of the month in which you terminate employment.
Manual Parking Claims
Transit Station Parking should primarily be paid for using the Edenred Benefits Card. If that is not possible, please
contact Edenred Customer Service (888-235-9223 or
ccdcustomerservice@commuterbenefits.com Monday-Friday 8am-8pm Eastern) for instructions on submitting a manual claim for reimbursement. Note: the reimbursement process may take multiple weeks.
