The BUS (BU Shuttle) is a free transportation system for the exclusive use of the Boston University community. The service consists of three lines:
1BU connects the Charles River (CRC) and Medical (BUMC) Campuses
Comm Ave serves the Commonwealth Avenue corridor on the Charles River Campus
Night provides late night service on the Charles River Campus
When boarding, please be prepared to show the BUS operator a valid Boston University ID (or other acceptable proof of affiliation with the University) if requested.
For your safety, all BUS drivers have been directed by Boston University to limit standees per Massachusetts regulation. Should the capacity of a BUS be reached, we ask that you follow your driver’s direction and patiently wait in an orderly queue for the next shuttle. The waiting time for the next BUS should be reasonable, given the frequency of its service.
NOTE: in order to maximize physical distance during the current pandemic, shuttle capacities have been reduced and drivers may deny entry if a bus is full. Please see the COVID-19 page for information.
Lost and Found
If you believe you’ve left something behind on the shuttle, please use the “Contact Us” form on the right to let us know. Please include as much detail as possible (time, route, shuttle number, etc.).
Our lost and found is housed at BUMC-BMC Parking & Transportation Services, 710 Albany Street. This office is open 7am-5pm, Monday-Friday and can be reached at firstname.lastname@example.org or 617-638-7473. Boston University is not responsible for items lost or stolen on the shuttle.
Red Sox Home Games
While Boston Red Sox may signal the return of spring or a run for the pennant, it also means increased traffic before and after Fenway Park home games. Users of The BUS should expect significant delays beginning two hours before the start of each home game and approximately one hour after a game’s end (games typically last three hours). While we cannot know the exact extent of the delays in advance, we suggest users add at least one half hour to their schedule. You can obtain a Red Sox schedule by visiting www.redsox.com and selecting the “Schedule” link.
We will do everything we can to keep the shuttle running on time; however, we have no control over the roadways we share with others.
If CRC Is Closed, Med Campus Open
The BU Shuttle will be reduced to 3 buses during peak (20 minute service) and 2 buses during off peak (30 minute service) periods. As a result of poor road conditions, there will be no large, articulated buses running the shuttle route. In fact, road conditions may call for BU wrapped shuttles to be replaced by non-wrapped, coach style buses. When this occurs, non-wrapped buses may not be visible on Terrier Transit or the live view on the BUS website. Any delays in BUS service will be posted on the BUS website and the Terrier Transit app.
If Both Campuses Close
The BU Shuttle’s Daytime and Late Night Service will be cancelled.
Information regarding emergency closings is available as follows:
Medical Campus: Call 617-638-6886 or visit the Medical Campus’s website and select the “Emergency Disaster Communications” link or listen to announcements on authorized stations.
Information related to city-declared snow emergencies is also available at www.cityofboston.gov/snow/