Shashan Bao

Passionate about understanding the “why” behind human behavior and workplace dynamics in the hospitality industry as a scholar and dedicated to sharing knowledge through experiential learning as an assistant professor.

My research focuses on organizational behavior and its impact on the industry. Having worked in different types of hotels with different roles, I possess firsthand knowledge of the intricacies and challenges faced by front-line employees. This practical experience has sparked my research interests in workplace relationships, particularly how interpersonal interactions influence individuals’ emotions, energy levels, and subsequent behavior.

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