Make an Appointment with your CGS Academic Advisor
CGS students may schedule appointments with their academic advisor through TracCloud. Log in using your BU username and Kerberos password (this is the same login information used to access your BU email and MyBU Student).
New CGS Students: If you recently created your BU email address, you will gain access to TracCloud within 5-7 days of the day you created your account.
If you don’t know your assigned academic advisor, log in to the MyBU Student Portal and click Academics, then Academic Advising.
Logging in for the first time
- Go to the TracCloud website: https://traccloud.go-redrock.com/bucgs/
- Log in using your BU username and Kerberos password
- Add your personal (non-BU) email, preferred first name, pronouns, and upload a photo of yourself, then click Confirm
Schedule an Appointment with your CGS Advisor
- From the dashboard, click the red text, “Schedule an Appointment with your CGS Advisor
- Use the drop down to select the option that best describes your advising appointment:
- Gap semester: For incoming first-year students who would like to discuss gap semester planning
- General Advising: For inquiries including degree planning, BU academic resources, and general questions
- Registration: For students needing to discuss course selection and planning for the upcoming semester
- Selecting a Major: For students who would like to discuss major options
- Select your preferred meeting format(s): In Person, Online, or Phone
- Click “Search…”
Schedule an Appointment with CGS Student Services
If your academic advisor has referred you to CGS Student Services, please follow the instructions below to schedule your appointment:
- From the dashboard, click the text, “Schedule an Appointment with CGS Student Services
- Use the drop down menu to select the option that best describes your advising appointment
- Select your preferred meeting format(s): In Person, Online, or Phone
- Click “Search…” to view all available appointments
Appointment Confirmation
- TracCloud will send you an email confirmation once you have booked your appointment.
- When you log in to TracCloud, you will see a list of your upcoming appointments on the dashboard.
- Online Appointments: The link for Zoom appointments will appear in the upcoming appointment tab 15 minutes prior to your appointment.
Troubleshooting
If you are unable to access TracCloud, please email CGS Student Services (cgs@bu.edu) with your name, BUID, and a screenshot of the issue you are encountering. A member of our team will get back to you shortly.