Consulting and Support for IS&T Services

The Educational Technology team works with faculty and academic staff to enhance use of:


      Please let us know if you would like Instructional Support from an Educational Technologist on the Charles River Campus or on the Medical Campus. We will respond as quickly as possible. Meanwhile you can also…

      Where are we located?

      Our offices are located at 141 Bay State Road.

      Digital Learning & Innovation

      The Educational Technology team is part of the Digital Learning & Innovation (Office of the Provost) and closely collaborates with the Center for Teaching and Learning (CTL), which supports teaching and the professional development of faculty and graduate-student teachers.


      Training is provided year-round. Please check both the IS&T training calendar and the list of CTL workshops for course offerings and registration information. Online training is also available.

      The Educational Technology Team

      Roland Jaeckel, D.M.A., Director of Educational Technology

      Roland leads the Educational Technology team, which reports primarily to the Associate Provost for Digital Learning and Innovation and secondarily to Information Services and Technology. His academic background includes a long history of teaching at the college level, including classroom as well as individual applied instruction. As an IT professional he worked in various settings, from manufacturing plants in Europe to the realm of US higher education. Roland has an extensive background in web technologies, databases, software development, project, program, and team management. He is a graduate of the EDUCAUSE Institute’s Learning Technology Leadership Program.

      Amod Lele, Ph.D., Senior Educational Technologist

      Amod helps faculty navigate a wide array of technologies for use in their classes and professional life. His specializations include e-PortfolioWordPressGoogle Apps and NVivo. He also runs the educational technology blog to share BU faculty innovations. He holds a PhD from Harvard in religious studies and has eight years of college and university teaching experience. As a life-long learner Amod also earned an M.S. degree in Computer Science from Metropolitan College in 2016.  He has always loved working with information technology and is excited to combine the two fields. In his spare time, he writes a weekly updated blog (in WordPress) on cross-cultural philosophy:

      Chihsun Chiu, Ph.D., Educational Technologist

      Chihsun Chiu (錡熏邱 Pinyin: qí xūn qiū), helps faculty get the best results out of the Learning Management System, Blackboard Learn. Her specialization includes the LMS, but also instructional design, and all other technologies that touch the LMS. She holds a Ph.D. in Educational Technology with a Minor in Instructional Design from the University of Kansas, a Master of Arts degree in Digital Storytelling Media from Ball State University, and a B.A. in Radio, Television and Film from Shih Hsin University in Taipei, Taiwan. Chihsun’s doctoral dissertation elaborated on designing online instruction for students with learning disabilities and other struggling learners.

      Damon Carlson, M.Ed., Educational Technologist

      Damon has deep experience with classroom technologies, lecture capture, and the daily use of these technologies at Boston University. He is an infoComm Certified Technology Specialist and supports faculty with his expertise. Some of the educational technologies in Damon’s responsibility are Audience Response Systems (clickers like TurningPoint, Tophat etc.), echo360 Lecture Capture, and many other technologies. Damon earned a B.S. in Business Administration degree with a concentration in information systems from Salem State University (Salem, MA) and an M.Ed. degree from Boston University. He currently is actively pursuing another graduate degree in information technology/computer science at Metropolitan College.

      Wendell Seale, M.Ed., Platform Administrator

      Wendell serves in the role of Platform Administrator for the streaming video platform for instructional video. Wendell has more than a decade of a track record of proven leadership in Video and Audio Production in higher education. Besides his expertise in the AV area Wendell has many years of experience with a plethora of instructional technologies, which he gained during his career at Cambridge College, Cambridge, Massachusetts. While his primary job designation is on the technical side Wendell is also an experienced and well-rounded educational technologist. Wendell’s academic credentials include a Bachelor of Science in New Media from Emerson College and a Master of Education in Instructional Technology from Cambridge College.

      Harrison Lawrence, M.S., Application Administrator

      Harry is the primary Application Administrator for the Learning Management System (LMS), Blackboard Learn, and the lecture capture solution, echo360. His background working with the LMS and lecture capture spans many years, having served as a Client Support Specialist in the IT Help Center and also in Information Technology and Academic Technology at Simmons College. Harry is knowledgeable in many other educational technologies and supports faculty and the front-line Client Support Specialists in the IT Help Center when deep expertise is required. He holds a Bachelor of Arts degree in History from Siena College and a Master of Science degree in Library and Information Science from Simmons College.