Reference Services: LiveChat

Welcome to LiveChat, a service offered by the Pappas Law Library at Boston University School of Law.  LiveChat is available to members of the BU community only.

Chat is Live during reference hours.

To use Chat, please first make sure that LiveChat is online. If you have any questions on how to use LiveChat, please ask one of the reference librarians. When LiveChat is offline, you may still ask your question by filling out the provided form. A reference librarian will respond during normal reference hours.


For complex questions or for assistance outside of the hours noted above, we recommend that you ask a librarian in person or by phone. Law students working on seminar papers, certification papers, or journal notes are welcome to make an appointment for a research consultation with a reference librarian.

The reference librarians cannot provide any legal advice.

Please note that licenses require that passwords to BU Law licensed electronic resources can be sent only to your BU email address, upon verification of your status as a law student.

updated: August 2012