Management

Metropolitan College

  • Project Management

    MET MG 415

    An examination of project management concepts, including organizational forms, planning and control techniques, and the role of the project manager. Develops the skills vital to effective management of multidisciplinary tasks through lectures, case studies, and business simulations. Effective Fall 2020, this course fulfills a single unit in the following BU Hub area: Teamwork/Collaboration. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Business in a Changing Society

    MET MG 503

    Undergraduate Prerequisites: Advanced standing or consent of instructor - Prereq: advanced standing or consent of instructor. Examination of the management process and the social environment in which organizations operate, including a discussion of the manager's responsibilities to employees, customers, stockholders, and society. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Negotiations and Organizational Conflict Resolution

    MET MG 515

    Graduate Prerequisites: advanced standing or consent of instructor. - Grad Prereq: advanced standing or consent of instructor. A communications skills course that explores the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students learn theories of interpersonal and organizational conflict and its resolution as applied to personal, corporate, historical, and political contexts. Students assess their own styles, skills, and values, and develop techniques to better resolve disputes, achieve objectives, and exert influence. 4 cr. Tuition: $3260

    Summer 2 (June 30-August 8)

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  • Business Analytics Foundations

    MET AD 571

    Prereq: (MET AD 100 Pre-Analytics Laboratory & MET ADR 100 Introduction to R). Presents fundamental knowledge and skills for applying business analytics to managerial decision-making in corporate environments. Topics include descriptive analytics (techniques for categorizing, characterizing, consolidating, and classifying data for conversion into useful information for the purposes of understanding and analyzing business performance); predictive analytics (techniques for detection of hidden patterns in large quantities of data to segment and group data into coherent sets in order to predict behavior and trends); and prescriptive analytics (techniques for identification of best alternatives for maximizing or minimizing business objectives). Students learn how to use data effectively to drive rapid, precise, and profitable analytics-based decisions. The framework of using interlinked data-inputs, analytics models, and decision-support tools is applied within a proprietary business analytics shell and demonstrated with examples from different functional areas of the enterprise. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

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  • Operations Management: Business Process Fundamentals

    MET AD 605

    Provides students with the analytical tools to analyze, manage, and improve manufacturing, service, and business processes. Coverage includes various options to lower operational costs and improve responsiveness to customers' needs, including operating system design, product and service design, capacity analysis and buffering, waiting line optimization, and process quality analysis using statistical approaches. Quantitative methods include application of stochastic simulation, analysis of random outcomes, statistical analysis routines (confidence intervals, hypothesis testing, machine learning), system reliability analysis, and statistical process control. The Deming philosophy of management, Lean operations principles, and Six Sigma process improvement methodologies form the underlying foundation of the course coverage. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

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  • Enterprise Risk Planning and Compliance

    MET AD 613

    Prereq: MET AD 610 - Introduces important issues relating to corporate and organizational security and risk from both the perspective of systems designed to protect against disasters and aspects of emergency preparedness should systems fail. Engineering science is applied to security areas that include information technology, terrorism, and other organization disruptions. Students study proactive risk assessment through analytical risk analysis techniques and simulations. Students learn to design a company or agency global assurance plan, organize the strategy to make the plan operational, and implement control measures to assess the plan's degree of success. The course also provides explanations of legal/regulatory, auditing, and industry-specific requirements related to compliance, control, and reporting issues in business risk management. The role of establishing and maintaining standards by local, national, and international agencies is discussed, as is the importance of these agencies in certifying operations. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

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  • Enterprise Risk Analytics

    MET AD 616

    Prerequisite: MET AD 571. The course offers an overview of the key current and emerging enterprise risk analytical approaches used by corporations and governmental institutions and is focused on understanding and implementing the enterprise risk management framework on how to leverage the opportunities around a firm to increase firm value. The major risk categories of the enterprise risk management such as financial risk, strategic risk, and operational risk will be discussed and risk analytics approaches for each of these risks will be covered. Students will learn how to use interlinked data inputs, analytics models, business statistics, optimization techniques, simulation, and decision-support tools. An integrated enterprise risk analytics approach will be demonstrated with examples from different functional areas of the enterprise. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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  • Project Management

    MET AD 642

    Explores modern project management by providing an enterprise-level, experiential view of the discipline focused on connecting projects to the organization's mission, vision, and values. The theme of the course is applying key project management tools and techniques, through case-based group work, which helps students identify, analyze, and develop practical proposals to real-world issues. Groups select, plan, report, and then present on their project's scope, schedule, cost, risk, quality, and communications elements using tools such as the WBS, network diagram, PERT estimate, Gantt chart (including the use of MS Project), risk register, and heat map. Students also gain familiarity with important new concepts in project management: Agile frameworks, sustainability thinking, and Benefits Realization Management, all of which are important for their success not only in other graduate courses, but as they lead projects for their organizations so as to provide lasting, triple-bottom-line value. The course is aligned with the latest PMBOK Guide from the Project Management Institute. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

    Summer 2 (June 30-August 8)

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  • Project Communications Management

    MET AD 643

    Examines the increasing importance of leadership and communications in projects. Since project outcomes and the delivery of value are accomplished through teams of people, the course aims to improve the capability of a project manager to become a project leader and to excel at motivating and inspiring their teams. Students begin by gaining a better understanding of their own social, leadership, and communications styles. Self-awareness is key to the course. Topics include motivation, conflict management, negotiation skills, and the Agile principles of stewardship and servant leadership. Grounded in the use of tools, the course provides students with templates to enhance team collaboration and communication. The course also addresses more contemporary issues in PM, including resolving ambiguity and complexity, the use of improvised working styles, sustainable PM, and issues around power and politics within the project. 4 cr. Tuition: $3900

    Summer 1 (May 20-June 27)

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  • Project Risk and Cost Management

    MET AD 644

    Prerequisite: PM 100. In this course, you will be introduced to macro and micro approaches to project cost estimation. Case studies of both pre-project and in-process estimating examine some of the more common perils of human irrationality associated with project estimation to help develop more sensible, achievable project outcomes. You will learn how to manage both project cost and schedule objectives using the Earned Value and Earned Schedule Measurement Systems. You will also study risk management through an examination of both individual and overall project risk and apply your learnings using advanced risk management software in an actual case study. Project quality management, procurement/contract management, and project ethics and professional conduct will be explored using case study scenarios. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

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  • Portfolio and Program Management

    MET AD 646

    Prerequisite: PM 100 and PM200. The course focuses on the relationship among portfolios, programs, and projects, and the important strategic objectives of each endeavor. The course is designed to assist students in developing a program management framework, policy, and organizational structure. Students will develop skills and techniques for chartering constituent projects, directing and managing program execution, and managing the program team and stakeholders. The global legal, economic, cultural, and political environments in which projects operate will be contrasted, and mechanisms for resolving conflicts will be addressed. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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  • Ecommerce

    MET AD 648

    Examine the history of e-commerce, along with key concepts related to how businesses can successfully utilize Internet and Web technologies. You will be introduced to the concepts and challenges of electronic commerce. Topics include a comparison of e-commerce procedures, payment mechanisms, applications across various industry sectors, security concerns, and the challenges of starting and maintaining an online business. Additionally, e-commerce practices will be compared with traditional business models. The development of a WordPress-themed website is a minor feature of the course. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

    Summer 2 (June 30-August 8)

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  • Marketing Analytics

    MET AD 654

    Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Examines the foundations of modern marketing analytics and offers students the opportunity to develop their abilities to select, apply, and interpret readily available data on customer purchase behavior, new customer acquisition, current customer retention, and marketing mix optimization. Explores approaches and techniques to support the managerial decision-making process and skills in using state-of-the-art statistical and analytics tools. Students gain a basic understanding of how transaction and descriptive data are used to construct customer segmentation schemas, build and calibrate predictive models, and quantify the incremental impact of specific marketing actions. Python, R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

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  • International Business, Economics, and Cultures

    MET AD 655

    Considers macroeconomic factors of relevance to the firm: aggregate economic activity, cyclical movements, and fiscal and monetary policies. Reviews the problems of decision-making relating to demand, production, costs, market structure, and price. Provides an analysis of the interplay between governments, economic systems, labor, and multinational corporations (MNCs). Topics include the basis for the existence, organization, and growth of MNCs; and a comparison of major economic and government systems. Areas include the impact on the firm's business transactions and trade due to taxation, regulation, legal environments and labor influences. This course additionally investigates the relationship between the interaction of national culture and development. Topics range from developing nations' rain forest and species management to pollution generated by developed nations. Culture, policy, and development are also discussed in relation to the impact of the business interactions (agriculture, fishing, technology transfer, etc.) among developing and developed nations. 4 cr. Tuition: $3900

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

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  • Financial Regulation and Ethics

    MET AD 678

    Thoroughly reviews the important topics of financial regulations, policies, and ethics. Provides an overview of the financial systems, their history, problems, and issues, for the purpose of understanding the enactment of regulations as a method to protect the financial systems and investors. Regulators and their authority are identified, both domestically and internationally. Ethics, an extremely important aspect of finance, is discussed and explored. Ethics is a difficult topic to define and can be impacted by social norms. During the ethics portion of the course, students study where ethics have failed and caused major issues for the financial marketplace and individual companies. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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  • Global Supply Chains

    MET AD 680

    Covers the quantitative analysis tools to support operations management for a supply chain that is geographically dispersed and culturally diverse. Discusses the tools necessary to assure that the products/services are delivered/provided in the quality and timely manner, including demand forecasting, inventory and capacity buffer optimization, delayed differentiation, statistical risk pooling, and stochastic inventory optimization. These tools are then applied to decisions such as offshoring, multi-country outsourcing, push-pull, reverse supply chains, and risk mitigation. Particular attention is given to sustainability, information technology and digitalization, and creating resiliency. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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  • Quantitative Methods for Finance

    MET AD 685

    Prereq: (MET ADR 100 Introduction to R). Finance is a highly competitive and dynamic industry that demands quantitative-oriented professionals. This course equips students with empirical techniques which are used in the analysis of financial markets, with a strong focus on financial applications using actual data. The goal of this course is to provide students with a number of econometric techniques which are used in the analysis of financial markets based on asset pricing and corporate finance models. In particular, the emphasis is on classical linear regression models, time series analysis, and limited dependent variable models applied to the following topics: predictability of asset returns; event study analysis; econometric tests of the CAPM and multifactor models; and volatility modeling. 4 cr. Tuition: $3900

    Summer 1 (May 20-June 27)

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  • Web Analytics for Business

    MET AD 688

    Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Explores web analytics, text mining, web mining, and practical application domains. The web analytics part of the course studies the metrics of websites, their content, user behavior, and reporting. The Google analytics tool is used for collection of website data and doing the analysis. The text mining module covers the analysis of text including content extraction, string matching, clustering, classification, and recommendation systems. The web mining module presents how web crawlers process and index the content of web sites, how search works, and how results are ranked. Application areas mining the social web and game metrics are extensively investigated. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3900

    Summer 1 (May 20-June 27)

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  • Data Mining for Business Analytics

    MET AD 699

    Prereq: (MET AD 100 & MET ADR 100 & MET AD 571). Enterprises, organizations, and individuals are creating, collecting, and using massive amounts of structured and unstructured data with goals of converting the information into knowledge, improving the quality and the efficiency of their decision-making process, and better positioning themselves to the highly competitive marketplace. Data mining is the process of finding, extracting, visualizing, and reporting useful information and insights from both small and large datasets with the help of sophisticated data analysis methods. It is part of business analytics, which refers to the process of leveraging different forms of analytical techniques to achieve desired business outcomes through requiring business relevancy, actionable insight, performance management, and value management. Students in this course study the fundamental principles and techniques of data mining. They learn how to apply advanced models and software applications for data mining, as well as how to examine the overall business process of an organization or a project with the goal to understand (i) the business context where hidden internal and external value is to be identified and captured, and (ii) exactly what the selected data mining method does. R, SQL, and Power BI software are used in this course. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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  • Quantitative and Qualitative Decision-Making

    MET AD 715

    Considers how to improve business problem solving and managerial decision-making through the use of quantitative and qualitative decision-making tools and techniques. Provides an overview of how decisions are made to solve management problems in the business environment. Introduces the fundamental concepts and methodologies of the decision-making process, problem-solving, decision analysis, data collection, probability distribution, evaluation, and prediction methods. Students learn how to apply different quantitative and qualitative analytical tools commonly used in business to provide a depth of understanding and support to various decision-making activities within each subject area of management. Through the use of case studies of decisions made by managers in various production and service industries and a business simulation package specifically prepared for this course, the scope and breadth of decision-making in business are described. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

    Summer 2 (June 30-August 8)

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  • The Innovation Process: Developing New Products and Services

    MET AD 741

    Addresses the specifics of new product and service development and fostering innovation and technology to increase performance. Topics include generating and screening initial ideas; assessing user needs and interests; forecasting results; launching and improving products and programs; and bringing innovation to commercial reality. 4 cr. Tuition: $3900

    Summer 1 (May 19-June 25)

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  • Market and Economic Research and Analysis

    MET AD 856

    Provides a comprehensive overview of market and economic research and analysis, their key concepts, process description, qualitative and quantitative techniques for market research and data analysis, and application scenarios. Students gain an appreciation for some of the breadth and depth of this subject and its significance for the business enterprise--both from start-up entrepreneurship as well as from an established business organization. The structure of the course is based on the six steps of the market research process: problem definition; development of an approach to the problem; research design formulation; fieldwork and data collection; data preparation and qualitative and quantitative analysis; report preparation and presentation. 4 cr. Tuition: $3900

    Summer 2 (June 30-August 8)

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Questrom School of Business

Questrom School of Business-Undergraduate

  • Modeling Business Decisions and Market Outcomes with Spreadsheets and Statistical Programming

    QST BA 222

    Undergraduate Prerequisites: CASEC 101 or QSTBE 101; QSTBA 221 or QSTQM 221; and QSTSM 131. Students must choose either QSTBA 222 or QSTBA 223, and students cannot take both courses. This course examines the use of economic and statistical tools for making business decisions at an advanced level, and prepares students for future study in business analytics. Introduces programming for data analysis (no previous programming knowledge required) and links data analysis to decision making using both spreadsheet modeling and statistical programming. Topics include multiple regression, causal inference, forecasting, predictive analytics, machine learning, demand modeling, and optimization. Case studies apply advanced concepts to practical business problems. Effective Spring 2021, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning II. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Business Law, Contracts, and Regulation

    QST LA 245

    Undergraduate Prerequisites: QST SM131 and sophomore standing ¿ This course provides a broad overview of the fundamental legal issues of significance for business. It examines contracts, business organizations, employment law, intellectual property, and international law. It explores the regulatory environment affecting businesses in the United States and around the globe. The course¿s goals include understanding the basic rules of business law and the underlying social policies and ethical dilemmas that affect business operations and investments. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

    For information about technology requirements for online courses at Boston University, see bu.edu/online/online-learning/technology. BU Virtual can be reached at buvirtual@bu.edu or 617-358-1960 for additional information.

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  • Introduction to Management

    QST SM 101

    Online offering. A broad introduction to the nature and activities of business enterprises within the United States' economic and political framework. Course content introduces economic systems, essential elements of business organization, production, human resource management, marketing, finance, and risk management. Key objectives of the course are development of business vocabulary and a fundamental understanding of how businesses make money. This course is intended for non-business majors. It may not be taken by Questrom students for credit nor can it be used by Boston University students toward the Business Administration minor. Non-Questrom students may register for this course directly via the Student Link. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

    For information about technology requirements for online courses at Boston University, see bu.edu/online/online-learning/technology. BU Virtual can be reached at buvirtual@bu.edu or 617-358-1960 for additional information.

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  • Business, Ethics, and the Creation of Value

    QST SM 131

    Undergraduate pre-requisite: Required of all Questrom first year students in their first term. Open to non-Questrom students who have completed one full-time term at Boston University. - SM131 provides students with a philosophical, economic, and applied foundation for understanding the functions of business and the role of business, markets, governments, and other stakeholders in society. It is the first course in the Questrom BSBA curriculum and is a required course for the Minor. It introduces the functions of business, explains the roles of businesses in markets, and explores the roles of business in society and the interactions between business and other economic actors. Along the way, the course introduces students¿ to Questrom¿s critical and analytic thinking, communication curriculum (including both written and verbal communication), teaming curriculum, and fosters civil discourse on issues related to the strategic conduct of business and the roles of business and markets in society. Effective Fall 2023, this course fulfills a single unit in each of the following BU Hub areas: Ethical Reasoning, Teamwork/Collaboration. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

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  • Critical and Analytic Thinking for Business

    QST SM 275

    Undergraduate Prerequisites: QSTSM 131, CASWR 120 or CASWR 150, and sophomore standing - Critical and analytic thinking skills are essential success in every business discipline. In this course, students will learn how to apply a structured problem-solving methodology that: defines the problem; identifies and prioritizes issues to assess; plans and conducts analyses; synthesizes findings; and communicates recommendations. Students will learn (a) how to evaluate evidence for business decision-making, not just passively accept information, and determine whether it is sufficient to prove their point. As well, they will learn how to assess the quality, credibility, and reliability of sources in researching relevant facts and data for business decisions. In addition to mastering frameworks for deductive and inductive arguments, students will master presentation delivery by connecting authentically to the audience, harnessing the power of storytelling, and using body language to positively reinforce the message. Finally, students will enhance professional skills that are integral to business success. Effective Fall 2020, this course fulfills a single unit in each of the following BU Hub areas: Oral and/or Signed Communication, Research and Information Literacy, Writing, Research & Inquiry.. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

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  • Information Systems and Emerging Technologies in Business

    QST IS 223

    Undergraduate Prerequisite: QSTSM 131 - Provides students with an understanding of the important role that information and information technology play in supporting the effective operation and management of business. The course highlights issues in managing information systems for competitive enterprises and the nature of competition in digital markets. Further, the course introduces modern business technologies, including generative artificial intelligence and supports the application of these tools to real-world business projects. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

    Summer 2 (June 30-August 8)

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  • The Dynamics of Leading Organizations

    QST MO 221

    Undergraduate Prerequisites: (QSTSM131) - Prereqs: (QST SM 131) and at least two semesters of full-time coursework. This course is about understanding, analyzing, and navigating the complexities of contemporary organizational life. Students learn to: (1) Understand yourself, including your personal tendencies, and sharpen your ability to interact and communicate with others in ways that make you more effective at work; (2) Formulate strategies for collaborating, building effective teams, and carving out your role within them; (3) Analyze, predict, and influence others' behaviors, organizational hierarchies, power structures, and cultures; and (4) Apply the principles of organizational behavior to craft feedback, manage conflict, and lead in your work environments. This is done through in-class simulations, individual self-reflection, active participation in class, team exercises, exams, readings, and group projects and presentations. Effective Fall 2020, this course fulfills a single unit in the following BU Hub area: Teamwork/Collaboration. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Probabilistic and Statistical Decision-Making for Management

    QST QM 221

    Prereq: (QST SM 131) and (CAS MA 120 or CAS MA 121 or CAS MA 123, previous or concurrent). Exposes students to the fundamentals of probability, decision analysis, and statistics, and their application to business. Topics include probability, decision analysis, distributions, sampling, estimation, hypothesis testing, and chi-square. Effective Fall 2018, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning I. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Modeling Business Decisions and Market Outcomes

    QST QM 222

    Undergraduate Prerequisites: CAS EC101, QST QM221, and QST SM131 - Prereq: (CAS EC 101 & QST QM 221 & QST SM 131). Examines the use of economic and statistical tools for making business decisions. Emphasizes linking data analysis to spreadsheet modeling of decision-making. Topics include multiple regression, causal inference, forecasting, demand modeling, and optimization. Case studies apply concepts to practical business problems. Effective Fall 2018, this course fulfills a single unit in the following BU Hub area: Quantitative Reasoning II. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Strategy, Innovation, and Global Competition

    QST SI 422

    Undergraduate Prerequisites: QST FE323, MK323, OM323, and QM323; First Year Writing Seminar (e.g., WR 100 or WR 120) - Prereq: (QST FE 323, QST MK 323, QST OM 323 & QST QM 323) and First-Year Writing Seminar (e.g., CAS WR 100 or CAS WR 120). Provides students with a powerful set of tools which prepares them to analyze, formulate, and implement business firm strategy with the aim of attaining sustainable competitive advantage. Adopts the perspective of the general manager, challenging student knowledge in each functional area in the effort to create integrative strategies that serve the needs of shareholders, as well as other stakeholders inside and outside the company. The course includes conceptual readings, which elucidate the fundamental concepts and frameworks of strategic management, as well as case analyses. Effective Fall 2018, this course fulfills a single unit in each of the following BU Hub areas: Global Citizenship and Intercultural Literacy, Writing-Intensive Course, Creativity/Innovation. 4 cr. Tuition: $3260

    Summer 1 (May 20-June 27)

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  • Questrom School of Business-MBA

    Candidates for the MBA at Boston University are given first consideration for enrollment in the graduate courses offered by the Questrom School of Business.

    Students currently matriculated as candidates for other graduate degrees offered by Boston University (including Metropolitan College on a case-by-case basis), visiting MBA students from other AACSB accredited institutions, and MBA alumni from Questrom or another AACSB accredited institution may be granted permission to enroll on a space available basis, provided that they meet criteria established by the Questrom School of Business for registration as cross enrolled students and the student fills out the appropriate cross enrollment application. All students must meet the prerequisites established for enrollment in advanced courses. Cross enrollment applications can be obtained from the Questrom School of Business Graduate Center, 595 Commonwealth Avenue, Room 115 (617-353-2673).

    Summer 1 classes begin Monday, May 19 and end Thursday, July 3. Summer 2 classes begin Monday, July 7 and end Thursday, August 21. There are no class sessions on Memorial Day (Monday, May 26), Juneteenth (Thursday, June 19), or Independence Day (Friday, July 4). Thursday, July 3, is a regular class meeting day for the Tue./Thu. courses listed on this page. Please note classes may run on a nonstandard schedule, with some Friday classes scheduled to take place.

    Required Courses

    Cohorted Professional Evening MBA (PEMBA) students take required courses with their cohort groups. Self-paced PEMBA students should be sure to follow the prerequisites when scheduling their core courses:

    QST AC 711 Financial Reporting and Control*
    QST BE 721 Economics and Management Decisions
    QST FE 722 Financial Management
    QST MK 724 Marketing Management
    QST MO 712 Managing Organizations and People*
    QST OM 726 Creating Value through Operations and Technology
    QST QM 717 Data Analysis for Managerial Decision-Making
    QST SI 751 Competition, Innovation, and Strategy

    *Not offered in summer 2025
    • Leadership Communication

      QST ES 740

      Persuasion is an essential skill for business success. Whether the goal is to influence and motivate your colleagues, superiors, organization, clients, or broader stakeholders, the capacity to persuade diverse audiences is key to effective leadership. In this course, students learn to create and deliver compelling, high-impact verbal and written communications that inspire action. Students generate insights with meaningful conclusions and recommendations; apply the principles of logical reasoning to create a compelling narrative; develop their unique leadership style to connect authentically to the audience; express complex information clearly and concisely in writing and with visual aids; and master presentation delivery, including projecting power through body language. The course covers a range of situations, from communicating within an organization, to winning over the public in a time of crisis, to holding crucial conversations to resolve conflicts. 2 cr. Tuition: $4166

      Summer 1 (May 20-July 1)

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    • Managing High Performance Teams and Project Groups

      QST MO 847

      Introduces the challenges of leading and participating in teams and project groups. Emphasizes the role of leadership in composing teams, motivating members, and creating an environment in which teams and their members grow in capacity over time. Uses cases, experiential exercises, and group projects to help students gain both knowledge of team dynamics and the skills to shape them. 3 cr. Tuition: $6249

      Summer 1 (May 20-July 3)

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    • Negotiations

      QST MO 853

      Graduate Prerequisites: (QSTMO712 OR QSTMO713) - Negotiations are part of daily life inside of organizations and out; yet, effective strategies for negotiation are elusive. Across a variety of negotiation contexts, students learn different frameworks for thinking about negotiations and best practices. Intellectually, there is an emphasis on the tensions and strategies around claiming and creating value. Practically, there is an emphasis on skill-building through hands-on exercises entailing both individual and team-based negotiations. Students are expected to gain confidence as negotiators through experiential learning. 3 cr. Tuition: $6249

      Summer 2 (July 7-August 20)

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    • Creating Value Through Operations and Technology

      QST OM 726

      Graduate Prerequisites: QST AC710 or AC711, QST MO712 or MO713, QST QM716 or QM717 (Recommended: QST MK723 or MK72or4 QST FE712 or FE722) Recommended: (QST MK 723 or QST MK 724) and (QST FE 712 or QST FE 722).- This MBA core course is case-oriented and focuses on topics of use to managers in any environment: process analysis, process improvement, supply chain management, and strategic operations decision-making. It emphasizes the importance of effectiveness and efficiency and evaluates the potential trade-offs between them. 3 cr. Tuition: $6249

      Summer 2 (July 7-August 20)

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    • Improving Organizational Performance with Analytics

      QST OM 840

      Graduate Prerequisites: QST OM725 or OM726, QST QM716 or QM717 - This course covers a number of analytical techniques that help improve and control product and process outcomes. These techniques are derived from Lean and Six Sigma, which are powerful improvement methodologies that promote product/process improvement, cost reduction and significant enhancement of bottom-line profitability. During the course, students will pursue an improvement project at an organization of their choice. They will prepare a detailed plan for the project, which outlines various elements including: voice of the customer, project charter, statistical process control charts, process capability ratios, process map, design and analysis of experiments, risk response matrix, and recommendations for improvement. These skills are useful for students considering a career in consulting. 3 cr. Tuition: $6249

      Summer 1 (May 20-July 3)

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    • Project Management

      QST OM 855

      Graduate Prerequisites: QST OM725 or OM726 - Grad Prereq: (QST OM 725 or QST OM 726). Projects are increasingly the way that work gets done in companies of all types and sizes. In this course, students learn the strategic dimensions of project management, including critical aspects of project selection, definition, planning, execution, and monitoring. Concepts and approaches for dealing with complexity, uncertainty, vague mandates, temporary staff, partners, stakeholders, dynamic risk, and time-critical deadlines are emphasized. Cases and readings cover a wide range of industry and organizational contexts. The course requires that students apply these topics and considerations to a real project of their choice either by analysis of publicly available information or direct field study. 3 cr. Tuition: $6249

      Summer 2 (July 8-August 21)

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    • Emerging Issues in Business and Law

      QST PL 831

      Most people work in regulated industries, where our employer's business is subject to specific laws and regulations. How can you better assess risk in your everyday decision making given these laws and regulations' Emerging Issues in Business Law introduces graduate business students to fundamentals of legal analysis by focusing on timely legal problems of particular interest to business. Students develop familiarity with substantive legal principles, identify and assess management decisions, and discuss courses of action. The course is primarily discussion based, using question and answer format to engage students in the process of legal analysis and smart management decision-making. 1.5 cr. Tuition: $3124.5

      Summer 1 (May 19-June 11)

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    • Data Analysis for Managerial Decision-Making

      QST QM 717

      Graduate Prerequisites: (QSTMO712 OR QSTMO713) - Grad Prereq: (QST MO 712 or QST MO 713). The overall goal of this course is to improve students' abilities to learn from data, specifically to 1) assess the validity of conclusions that have been drawn from statistical analyses; 2) recognize the extent to which variation characterizes products and processes, and understand the implications of variation on organizational decisions when interpreting data; and 3) portray, summarize, and analyze data to support operational and strategic decisions associated with the core business models. Students increase their understanding of the use of probabilities to reflect uncertainty; how to interpret data in light of uncertainty to assess risk; and how to build and interpret regression models, which can be used to inform core business and organizational decisions. 3 cr. Tuition: $6249

      Dynamic course (May 19-July 3)

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    • Competition, Innovation, and Strategy

      QST SI 751

      Graduate Prerequisites: QST AC710 or AC711, QST MK723 or MK724, QST MO712 or MO713, QST OM725o r OM726 - Grad Prereq: (QST AC 710 or QST AC 711) and (QST MK 723 or QST MK 724) and (QST MO 712 or QST MO 713) and (QST OM 725 or QST OM 726). This integrative course is designed to capitalize on students' understanding of finance, operations management, marketing, and other functional issues. The course draws on a number of academic disciplines, especially economics, organization theory, and sociology to build a fundamental understanding of how and why some firms achieve and sustain superior performance. Students also study why some firms persistently generate returns that are lower than average. The course is analytically focused and requires that students evaluate both the external environment and the internal capabilities of organizations. Corporate diversification and global management are important topics that are also featured. 3 cr. Tuition: $6249

      Summer 1 (May 19-July 2)

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    • Design Thinking and Innovation

      QST SI 839

      Graduate Prerequisites: (QSTSI750 OR QSTSI751) - Grad Prereq: (QST SI 750 or QST SI 751). Examines how managers and leaders can create the conditions for innovation at the individual, team, and organizational levels--and how those conditions differ for startup and mature organizations. Managing innovation includes the generation of ideas; the integration of ideas into new product concepts; and the commercialization of ideas. While core strategy courses address the questions of what innovations to pursue and whether and when those innovations will bring value, this course addresses the question of how managers can create organizations to deliver innovations of value. It focuses on the practices and processes that managers need to put in place to enable organizations to execute an innovation strategy. Students evaluate how to balance the challenges of organizing, managing, and leading innovation with the need to produce concrete, routine, and expected outcomes within the organization. To be innovative, any new idea must resolve the innovation paradox introducing enough novelty to appeal to new markets while retaining enough familiarity to tap into existing behaviors. Because design and innovation are frequently inseparable in managing this paradox, students assess how design contributes to innovation in product, process, and business models across industry sectors. The course also considers the role that all sources of innovation play including communities, networks, brokers, and other forms of open innovation. Students are asked to reflect upon innovations that have been critical to their lives, and how these innovations were produced and gained market traction. Final group projects explore how to rescue innovations in trouble with turnaround teams. 3 cr. Tuition: $6249

      Summer 2 (July 12-July 24)

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