Samuel Mendlinger

Professor Emeritus, Administrative Sciences

Dr. Mendlinger is a dual American-Israeli citizen whose research has resulted in agricultural- and tourism-related economic development in over twenty countries in North America, Asia, Africa, and South America. He holds several patents, has over sixty international peer-reviewed publications, has presented in numerous conferences, and received more than twenty international peer-reviewed grants. His current research and teaching interests include responsible and sustainable economic growth in developing countries, the effects of tourism development on the local population, and how small- to medium-sized businesses adapt to tourism development and growth. In the past three years, he has had projects or has advised projects in the Dominican Republic, United Arab Emirates, China, Liberia, Tanzania, Israel, and the United States.

Mendlinger directs the Economic Development & Tourism Management concentration for the Master of Science in Administrative Studies. He teaches courses in Eco-Tourism; Cultural Tourism Asset Development; Economic Development via Tourism in the Developing World: Tanzania (in which the students spend ten days in Tanzania); Culture and Development; Operations Management; and Mathematics. Mendlinger is also the editor-in-chief of the Journal of Service Science and Management, a new journal dedicated to the service industries.

Courses

Scholarly Works

Publications

Melita, A., and Mendlinger, S. “The impact of tourism revenue to the local communities’ livelihood: A case study of Ngorongoro Conservation Authority.” Journal of Service Science and Management 6, no. 1 (2013): 117-126.

Lee, J. W., and Mendlinger, S. “Perceived Self-efficacy and Its Effect on Online Learning Acceptance and Student Satisfaction.” Journal of Service Science and Management 4, no. 3 (Scientific Research Publishing, Irvine, Calif., September 2011): 243–52. ISSN: 1940-9893.

Lee, J. W., and Mendlinger, S. “Empirical Investigation of the Relationship between the Operational Competence of Service Providers and the Use and Adoption of Mobile Commerce.” Journal of Distribution Science 9, no. 2 (Seoul, Korea: Korea Distribution Science Association, June 2011): 5–12. ISSN: 1738-3110.

Lee, Jung Wan, and Samuel Mendlinger. “Effect of Perceived Operational Competence on Users’ Mobile Commerce Use and Adoption.” Proc. 2010 Global Marketing Conference, Tokyo, Korean Academy of Marketing Science and Society for Marketing Advances (Seoul, Korea, September 2010): 2282–2286. ISSN: 1976-8699.

Lee, Jung Wan, and Samuel Mendlinger. “Perceived Self-Efficacy and its Effect on Online Learning Acceptance and Student Satisfaction in Korea and the U.S.” Proc. 2010 Global Marketing Conference, Tokyo, Korean Academy of Marketing Science and Society for Marketing Advances (Seoul, Korea, September 2010): 2403–2407. ISSN: 1976-8699.

Presentations/Lectures

“Food Security in Africa—Sustainability vs. Reality.” Department of Gastronomy, Boston University Metropolitan College, December 2011.

“Safari Tourism in the Next 10 Years.” Ngorongoro Conservation Area Authority, Tanzania, March 2011.

“Effects of Perceived Operational Competence on Users’ Mobile Commerce Use and Adoption.” Korean Academy of Marketing Science and Society for Marketing Advances Global Marketing Conference, “Innovation, Diffusion, and Adoption of High-technology Track,” Tokyo, Japan, September 9–12, 2010. Co-presented with Lee, J.W.

“Perceived Self-Efficacy and its Effect on Online Learning Acceptance and Student Satisfaction in Korea and the United States.” Korean Academy of Marketing Science and Society for Marketing Advances Global Marketing Conference, Tokyo, Japan, September 9–12, 2010. Co-presented with Lee, J.W.

“The Future of Ecotourism and Game Watching in the National Parks of Africa.” Ngorongoro Conservation Area Authority, Arusha, Tanzania, August 7, 2010.

“Agricultural Development among Subsistence Farmers.” The World Vegetable Center, Regional Center for Africa, Arusha, Tanzania, March 2010.

What advice do you have for new students?

My advice to students who wish to study tourism development is that tourism is not hospitality. Our goal is not to provide the best service possible to our client/tourist; rather, true tourism development has three clients who all must be satisfied: (1) the tourist who we wish to provide with the best memories and experiences possible; (2) the local population who we wish to aid in wealth and good job creation; and (3) the future, so we wish not to destroy or seriously damage the environment or the local culture.

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