Course Textbooks
SHA HF 100: Introduction to Hospitality
Textbook(s):
| Introduction to Hospitality, 8th Edition
John R. Walker & Josielyn T. Walker
Publisher: Pearson
ISBN: 978-0-135-20985-1 |
Case Studies:
| OYO: A New Global Chain of Hotels Emerges
Kannan Ramaswamy
Pub Date: Jan 1, 2020
Product #: TB0577-PDF-ENG
Discipline: Business & Government Relations
link: hbsp.harvard.edu/import/783808 |
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SHA HF 120: Principles of Food Production Management
SHA HF 210: Financial Accounting for the Hospitality Indutry
SHA HF 220: Food & Beverage Management
SHA HF 231: Human Resources for the Hospitality Industry
SHA HF 250: Hospitality Law
SHA HF 260: Hospitality Marketing Principles
SHA HF 270: Lodging Operations & Technology
SHA HF 295: Private Club Management
SHA HF 301: Research Methods of Hospitality Tourism
SHA HF 310: Managerial Accounting for the Hospitality Industry
SHA HF 314: Hospitality Market Feasibility & Valuation
SHA HF 331: Training and Performance Management for Hospitality
Textbook(s):
| Employee Training & Development
Raymond Noe
McGraw-Hill Education
ISBN: 978-1-260-56563-8 |
Performance Appraisal & Management
Muphy, K.; Cleveland, J.; Hanscom, M.
SAGE Publications
ISBN: 978-1-506-35290-9 |
Leadership and the One Minute Manager,
Update EdBlanchard, K.; Zigarmi, P.; Zigarmi, D.
Publisher: William Morrow
ISBN: 0062309447
|
Case Studies:
| https://hbsp.harvard.edu/import/850746 |
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SHA HF 360: Hospitality Sales Management
SHA HF 361: Advanced Consumer Behavior in Hospitality
SHA HF 367: Hospitality Distribution Channel Management
SHA HF 368: Digital Marketing Strategies for the Hospitality Industry
SHA HF 370: Revenue Management & Technology
SHA HF 375: Meetings & Conventions
SHA HF 376: Special Event Planning & Operations
SHA HF 382: Hospitality Communications Practicum
| Pocket Guide to Public Speaking, 5th Edition
O’Hair
Publisher: Mac Higher/Bedford
ISBN: 978-1-319-01977-8 |
Case Studies:
The Psyche on Automatic
Craig Lambert
Pub Date: 2010
Product #: N/A
Discipline: Harvard Magazine
Link: https://harvardmagazine.com/2010/11/the-psyche-on-automatic |
Know Your Audience
Mary Munter
Pub Date: 2001
Product #: C0103B-PDF-ENG
Discipline: Harvard Business Review
Link: https://store.hbr.org/product/know-your-audience/C0103B |
Presence: How to Get It, How to Use It
The Ariel Group
Pub Date: 2001
Product #: C9905C-PDF-ENG
Discipline: Harvard Business Review
Link: https://store.hbr.org/product/presence-how-to-get-it-how-to-use-it/C9905C |
Are You Standing in the Way of Your Own Success?
Nick Morgan
Pub Date: 2003
Product #: C0306D-PDF-ENG
Discipline: Harvard Business Review
Link: https://store.hbr.org/product/are-you-standing-in-the-way-of-your-own-success/C0306D |
Build a Presentation that Motivates
Nick Morgan
Pub Date: 2001
Product #: C0107D-PDF-ENG
Discipline: Harvard Business Review
Link: https://store.hbr.org/product/build-a-presentation-that-motivates/C0107D |
How to Make Your Case in 30 Seconds or Less
Nick Wreden
Pub Date: 2002
Product #: C0201E-PDF-ENG
Discipline: Harvard Business Review
Link: https://www.hbsp.harvard.edu/product/C0201E-PDF-ENG |
The Problem with PowerPoint
Max Atkinson
Pub Date: 2009
Product #: N/A
Discipline: BBC News Magazine
Link: http://news.bbc.co.uk/2/hi/uk_news/magazine/8207849.stm |
|
Everyday Stress Can Shut Down the Brain’s Chief Command Center
Amy Arnsten, Carolyn M. Mazure and Rajita Sinha
Pub Date: 2012
Product #: N/A
Discipline: Scientific American
Link: www.scientificamerican.com/article/this-is-your-brain-in-meltdown/
|
The Secrets of Storytelling: Why We Love a Good Yarn
Jeremy Hsu
Pub Date: 2008
Product #: N/A
Discipline: Scientific American
Link: www.scientificamerican.com/article/the-secrets-of-storytelling/ |
Harnessing the Science of Persuasion
Robert B. Cialdini
Pub Date: 2001
Product #: N/A
Discipline: Harvard Business Review
Link: https://hbr.org/2001/10/harnessing-the-science-of-persuasion |
The Necessary Art of Persuasion
Jay A. Conger
Pub Date: 1998
Product #: N/A
Discipline: Harvard Business Review
Link: https://hbr.org/1998/05/the-necessary-art-of-persuasion |
Getting to Si, Ja, Oui, Hai, and Da
Erin Meyer
Pub Date: 2015
Product #: R1512E-PDF-ENG
Discipline: Harvard Business Review
Link: https://store.hbr.org/product/getting-to-si-ja-oui-hai-and-da/R1512E |
How to Communicate Clearly During Organizational Change
Elsbeth Johnson
Pub Date: 2017
Product #: H03PQF-PDF-ENG
Discipline: Harvard Business Review
Link: https://hbr.org/2017/06/how-to-communicate-clearly-during-organizational-change |
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SHA HF 410: Finance for the Hospitality Industry
SHA HF 415: Hospitality Asset Management
SHA HF 416: Hospitality Franchising
SHA HF 432: Hospitality Leadership
SHA HF 460: Advanced Hospitality Strategic Marketing
Textbook(s):
| The Conscious Marketer: Inspiring a Deeper and more Conscious Brand Experience, 1st Edition
Jim Joseph
Publisher: Amplify
ISBN: 978-1-684-01871-0 |
Talk Like TED
Carmine Gallo
Publisher: St. Martin’s Press
ISBN: 978-1-250-04112-8 |
Case Studies:
| Beanz vs. Starbucks: Personality in a Cup! Copyright Year: 2012
Edward Gamble, Peter Moroz, Stewart Thornhill, Haley Beer
Source: Ivey Publishing
ISBN/ISSN: W12020-PDF-ENG
link: hbsp.harvard.edu/product/W12020-PDF-ENG |
Euro Disney or Euro Disaster? Copyright Year: 1994
Goir Sheikholeslami, Leslie Grayson, Kunihiko Amano, Thomas Falk, Virginia Kleinclaus
Source: Darden School of Business
ISBN/ISSN: UV0020-PDF-ENG
link: hbsp.harvard.edu/product/UV0020-PDF-ENG |
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SHA HF 471: Advanced Revenue Management
SHA HF 478 / 778: Hospitality Analytics
SHA HF 479 / 679: Financial Reporting & Analysis
SHA HF 488 / 688: Operations & Service Consulting
SHA HF 560: Hospitality Strategic Marketing
| The Conscious Marketer: Inspiring a Deeper and more Conscious Brand Experience, 1st Edition
Jim Joseph
Publisher: Amplify
ISBN: 978-1-684-01871-0 |
Talk Like TED
Camine Gallo
Publisher: St. Martin’s Press
ISBN: 978-1-250-04112-8 |
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SHA HF 619: Hotel Development & Deal Making
SHA HF 621: Advanced Food & Beverage Management
SHA HF 631: Advanced Human Resources Management
SHA HF 667: Fundamentals of Digital Content Development
SHA HF 701: Hospitality Operations Analysis
SHA HF 702: Innovation & Disruption in Hospitality
SHA HF 707: Graduate Hospitality Entrepreneurship
SHA HF 711: Hospitality Financial Management
SHA HF 717: Hospitality Real Estate Finance & Feasibility
| Hotel Market Analysis and Valuation: International Issues and Software Applications, 2012
Stephen Rushmore, MAI, Dr. John W. O’Neill, MAI, PhD and Stephen Rushmore, Jr., MAI
Publisher: Appraisal Institute
ISBN: 978-1-935-32828-5 |
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SHA HF 733: Hospitality Organizational Leadership
| Human Resource Management, 15th Edition
Gary Dessler
Publisher: Pearson
ISBN: 978-0-134-23545-5 |
*Business Leadership, 2nd Edition
Heifetz, Ronald A
Publisher: Jossey-Bass
ISBN: 978-0-7879-8819-7 |
Harvard Business Publishing Coursepack
https://hbsp.harvard.edu/import/787691
(& Material posted to Blackboard) |
*Not Required for Students to Purchase
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SHA HF 750: The Business of Seniors Housing
SHA HF 752: Monitoring the Resident Journey Experience
SHA HF 754: Senior Living Operations
SHA HF 762: Hospitality Branding & Marketing
SHA HF 768: Digital Marketing Strategies
SHA HF 771: Hospitality Revenue Management Strategies
SHA HF 777: Meeting Planning & Special Events Management
Going Live: The Ultimate Guide to Corporate Event Planning
Darren Johnson
Publisher: The Event U LLC.
ISBN: 978-0-692-80789-7
|
Convention Industry Council Glossary, 2019 Edition
EIC
Publisher: Events Industry Council
ISBN: 978-0-692-61566-9 |
SHA HF 781: The Future of the Restaurant Business