IT Help Center Support Services
When you submit a Get Help request, call 617-353-4357, or write to ithelp@bu.edu you will reach the IT Help Center, which is BU’s centralized resource for technology support on campus. The IT Help Center will be available to help you in the residences during move-in weekend, and has extended hours throughout the year.
Educational Pricing on Hardware Purchases
Take advantage of educational pricing on Apple and Lenovo systems.
Hardware Repair Services
The IT Help Center also performs manufacturer-authorized warranty service and out-of-warranty repairs for many major brands. Visit our Desktop Repairs page for full details.
Site-licensed Software
Google Apps and Microsoft Office are available to all current Boston University students, faculty, and staff at no cost. Valid BU log-in and password is required.
Adobe Creative Cloud, a suite of software and web-based applications used by creative professionals worldwide, is available to all undergraduate students.
A number of site-licensed or freely provided products are also available for student use, such as NVivo, Read& Write GOLD, BU Linux, and more. Visit our Available Software page to see the complete list of no or reduced cost software packages available to members of the BU community.