In the event that routine academic functions are disrupted due to prolonged campus or building closures, it may be necessary to attend classes online. We provide a variety of services to connect you with faculty and fellow students remotely so that learning can continue uninterrupted. Faculty and staff should view our working & teaching remotely page for more information.
In preparation, you should make sure you have tested your access to the following equipment:
- Laptop computer.
- Headset with a microphone.
- Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing. If you’re looking to purchase a camera, Zoom has the following recommendations.
- Internet – either connected to the wireless network in your residence hall, commercially provided (e.g., Comcast, Fios) in your off-campus apartment or home, or configure your phone to be a wireless hotspot. Many providers are relaxing their policies and offering lower cost options to help people stay connected. If you are having trouble with your home connection, please see our troubleshooting tips.
Be prepared! It’s best to know these options will work for you before you actually need them. Test access to your equipment and resources before the need arises and contact us if you have any questions or issues.
Contact Disability & Access Services to learn more about the services and support they provide to ensure that students are able to access and participate in the opportunities available at Boston University.
Remember to check your BU email regularly, at least once a day and preferably more. Professors are likely to send announcements that way as well as through the announcements area in Blackboard.
Access Course Resources
Log in to Blackboard to see the latest announcements, posts, and assignments for your courses. For help on the features in Blackboard please see our getting started page as well as our FAQ for answers to common questions like how to submit an assignment through Blackboard. Students taking classes in Questrom should login at questromtools.bu.edu to access Sakai.
Zoom Meetings provides a robust platform for online collaboration and meetings, pairing full video and audio conferencing capabilities with content sharing and cloud recording. Log in to Zoom Meetings to automatically create your account. Students, faculty, and staff automatically receive fully licensed accounts. Once logged in, download the Zoom Client for Meetings from the Zoom Download Center on your home computer to access the full benefits of Zoom.
Google Meet (formerly Google Hangouts) is a simple platform designed to run an online meeting with minimal effort. Using only your web browser or a mobile device, meeting participants can share audio, video, and screens with colleagues and guests. We have information on how to schedule and join meetings using Google Meet.
Microsoft Teams combines modern online meeting technology with persistent chat (similar to Slack), file storage, and collaboration. The full functionality of teams is available to faculty and staff, but anyone can be invited to a Teams meeting. To get started you can log in to Microsoft Teams from your web browser or download the Teams app from Microsoft.
Save Your Files
You can securely save files on your BU Google Drive so you can access them from anywhere. Your BU Google Drive offers unlimited storage space with your BU account.
You can install Microsoft Office at no charge on your computer.
BU students have access to Adobe Creative Cloud tools. Access Adobe resources by filling out an Adobe Creative Cloud request. Two tools, in particular, have a quick learning curve and enable you to create graphics, web-based presentations, and videos.
- Spark – Create pages, posts, and videos with Adobe Spark. Access Spark post, page and video options at http://spark.adobe.com and log in with your BU login (which will eliminate the appearance of “Adobe watermarks” on your work).
- Rush – Make videos on your computer or mobile phone using Adobe Rush.
Virtual Private Network (VPN)
Due to current capacity limitations, please only connect to the VPN when using a service that requires VPN and be sure to disconnect from the VPN when you are no longer using that service.
Please note that most BU and cloud resources, such as Blackboard, BUworks, Office 365, and BU Google Mail don’t require the use of VPN.
Services that do require the use of VPN include: General Purpose network drive (GPNAS), Shared Computing clusters (SCC) scc4.bu.edu and scc-ondemand.bu.edu, and to connect remotely to an on campus computer using RDP for Windows or ARD/VNC for Apple.
BU’s Virtual Private Network (VPN) creates a “tunnel” between your computer and the campus network that identifies you as a member of the Boston University community when you are not connected directly to the campus network, allowing you access to restricted networked resources. Most BU and cloud resources don’t require connecting to the VPN. If you need to access resources that require connecting to VPN, please see our instructions for installing the VPN on your computer.