Student Accounts & Collections

The Student Accounts & Collections service provides account status information to students, as well as tools for students, parents, and third parties to keep these accounts current.

Benefits

By providing all clients appropriate and convenient access to real-time student account charges and payments as well as financial assistance, this service provides relevant and accurate information to students, student-approved parents and third parties, and administrators. It provides the basis for timely response to change in student circumstance and ensures compliance with all University and government regulations.

Key Features

• Displays the current status of a student’s account, provides “amount due” summary information, and shows the most recent payment made by the student
• Allows a student to make a payment or request a refund
• Allows delegated access to parents and third parties to view and access the account information of a student
• Uses email notification to alert students of important student account related news and information
• Delivers information and transactional functionality through a variety of targeted portals
• Provides distributed management tools to administrators

What to Expect

This service normally will be available 24 by 7 except for standard change windows, as described in IS&T’s standard policies, procedures, and schedules for making changes.

Requirements

• To Request Staff Access:
  • Contact your Unit’s Data Security Administrator (DSA) to request permissions for access to functions and data.
  • Based on the functionality requested, the individual will be contacted if training is required to use the service provided.
• Delegates (someone authorized by the student to access their student records) need to be approved through delegated access.

Getting Started

To get started with Student Accounts & Collections use MyBU Student