Image of person connecting phone and laptop to wireless internet

Get Connected

Help will be available from the IT Help Center during move-in and throughout the year.

  • Use wireless by logging in to the eduroam network when it comes up, using your full BU email address and Kerberos password.
  • You may need help setting up devices (such as an Xbox, Wii, or VoIP phone) on our network. Learn more…
  • For everything you need to know about getting connected, see
  • Remember, when you use BU technology resources, you agree to the Acceptable Use of Computing Services Policy.

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Protect your Data and Devices

  • Antivirus and spyware detection software are provided.
  • Remember to never leave your laptop or device unattended in a public area or an unlocked residence.
  • Back up your important files! Use Google Drive, save to an external/thumb drive, or even email yourself any essential documents. Ensure you do whatever is needed constantly to have multiple copies of your work.

Collaborate, Navigate, Learn!

BU Google Mail and Apps – Get your BU Google Mail plus Google Drive and the other Google apps at

Make sure you are reading your BU email. It’s essential to check the mail sent to because this is the official way for the University to contact you. If you have an existing email account that you prefer to use, you can forward your BU email using the My Directory Listing page.

Blackboard – Many of your professors will use Blackboard as a learning management system. Learn more and log in when the time comes at

Turnitin – Your professors will check for plagiarism, and you should too! Learn more about the Turnitin plagiarism detection service.

Adobe Creative Cloud – Licenses are available for registered students. Learn more and request a license.

Blogs – Want to write about it? Learn more about blogs and set one up at

Printing – Many documents won’t need to be printed thanks to Blackboard and other online services. If you do not have a printer in your room, or when you need large-scale printing, you can use MyPrint. NOTE: If you opt to bring a printer to your room, you must connect via a printer USB cable. Wireless printers do not support our wireless environment. Learn more at

MyBU Student Portal – You might have already used the MyBU Student Portal – or will soon! It provides access to your personal, academic, financial, and other information relevant to Boston University. You can register for classes, pay bills, buy Convenience Points, and maintain additional information. Learn more at

Share Link – FERPA legally protects your personal information. However, you can share your academic or financial record elements with your parents, legal guardian, or others. Learn more…

Find Help and Follow Us!

TechWeb site – Find instructions and more at

IS&T’s IT Help Center – Ask questions, get help, and repair.

Click on the Twitter icon to open BU IS&T Twitter feed in a new tab. @buithelp and Click on the Facebook icon to open BU IS&T Facebook feed in a new tab.