Get Connected
Help will be available from the IT Help Center during move-in and throughout the year.
- Use wireless by logging in to the eduroam network when it comes up, using your full BU email address and Kerberos password.
- You may need help setting up devices (such as an Xbox, Wii, or VoIP phone) on our network.
- For all instructions on connecting, refer to Connect to the BU Network for details on both wireless and wired (Ethernet) connections.
- Remember, when you use BU technology resources, you agree to the Acceptable Use of Computing Services Policy.
Get Educational Pricing
- Take advantage of educational pricing on Apple, Lenovo, and other systems.
- The IT Help Center is authorized to service all of these brands.
- You can also install Microsoft Office at no cost.
- See our list of software available to our community for free or at a discount.
Protect your Data and Devices
- Antivirus and spyware detection software are provided.
- Remember to never leave your laptop or device unattended in a public area or an unlocked residence.
- Protect your PC by downloading and installing the latest Microsoft service packs and security patches (PCs).
- Learn how to protect your identity.
- Back up your important files! Use Google Drive, save to an external/thumb drive, or even email yourself any essential documents. Ensure you take the necessary steps to maintain multiple copies of your work at all times.
Collaborate, Navigate, Learn!
BU Google Mail and Apps – Get your BU Google Mail plus Google Drive and the other Google apps at www.bu.edu/google.
Please ensure you are checking your BU email regularly. It’s essential to check the mail sent to login@bu.edu, as this is the official way the University contacts you. If you have an existing email account that you prefer to use, you can forward your BU email using the My Directory Listing page.
Blackboard – Many of your professors will use Blackboard as a learning management system. Check it out for yourself and log in when the time comes at learn.bu.edu.
Turnitin – Professors rely on Turnitin to check for plagiarism. Additionally, you can use it to ensure your work is properly cited as well.’
Adobe Creative Cloud – Licenses are available for registered students to request.
Blogs – Want to write about it? Consider using BU’s blogging platform. Set one up at blogs.bu.edu.
Printing – Travel light. Use BU MyPrint for all your printing needs. Send jobs to convenient printing locations across campus. Simply, print from any computer on campus. And if you’re off campus, connect to the network through the BU VPN. Thankfully, most courses let you submit assignments online. If you bring your own, it must connect with a USB cable. Wireless printers will not work on BU’s network.
MyBU Student Portal – You might have already used the MyBU Student Portal – or will soon! It provides access to your personal, academic, financial, and other information relevant to Boston University. You can register for classes, pay bills, buy Convenience Points, and maintain additional information.
Delegated Access – Using MyBU Student, students can sponsor a guest login account and grant, revise, or remove viewer access to key pieces of their record, such as an unofficial academic transcript, proof of enrollment, financial aid, and Student Accounting Services activity or balances.
TerrierGPT – Get confidential-safe access to leading GenAI models, including GPT-4.1, Claude, and Gemini, via BU’s secure LibreChat system.
Find Help and Follow Us!
TechWeb site – Find instructions and more at bu.edu/tech/.
IS&T’s IT Help Center – Ask questions, get help, and repair.
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