Frequently Asked Questions
What is MyPrint?
How can I begin using MyPrint?
What are the benefits of using MyPrint?
How does MyPrint work for students?
How does the queue and release system work?
What types of printing/size of paper are available?
Can I make a copy on a MyPrint printer?
What about printing for faculty and staff?
What about printing for guests, retirees or alums?
Charles River Campus Fedex Kinko’s Office Print & Ship Center
Medical Campus Fedex Kinko’s Office Print & Ship Center
Will the University provide MyPrint allocations for summer students?
How can students print beyond their allocations?
Why didn't my job appear when I swiped my ID card?
Why didn't my job print after I released it on the printer?
How can I request a refund for a bad/failed print job?
- If your print job fails to print or prints incorrectly due to a mechanical failure (paper jam, tear), refunds can be requested by following the steps below.
- Note: Before issuing a refund, we may ask you to provide evidence of the reported issue. Please do not discard the failed print job until after the refund is approved.
Requesting a print refund