By Richard A. Currie, Ph.D., Assistant Professor, Boston University School of Hospitality Analytics Prior to the Covid-19 pandemic, the U.S. hospitality industry had longstanding issues related to attracting and retaining talented workforces. Such problems included low starting wages for many hospitality workers, high rates of employee turnover, as well as difficulties marketing an education in […]
By Richard A. Currie, Ph.D., Assistant Professor, Boston University School of Hospitality Administration Employees in the hospitality industry experience some of the highest levels of work-related stress compared to workers in other industries. Moreover, when compared to other industries, hospitality, tourism, and related industries were especially adversely impacted by Covid-19, and, as a result, work-related […]
By: Richard Currie, Ph.D., Assistant Professor, Boston University School of Hospitality Administration With both parents holding professional careers that required both of them to be at work around nine o’clock each workday morning, my older sister and I were driven to the local public elementary school near our home in the northwest corner of Raleigh, […]