The impact of politics upon the hospitality and tourism sector is dramatic. Almost unlimited are the ways in which governments influence the delivery of hospitality and tourism products, whether through regulation of commerce, business and real estate development initiatives, cultural and historic preservation strategies, and taxation policies. Governments may also be involved in spending public […]
By Christopher Muller Restaurants are considerably more sophisticated as manufacturing and service delivery systems than most uninitiated observers and users may recognize. Dining in a restaurant, whether one is served at the venerable Union Oyster House in Boston or at the window of a new food truck in Portland, requires a contextualized understanding of procedures. […]
By Rachel Black Finding a neutral definition of the term terroir is not an easy task. For some, it can mean the soil and microclimate that imparts a distinct taste to a wine. For others, the concept of terroir includes the human expertise and craftsmanship that goes into growing grapes and making wine. In the […]
By Rachel Rogisnky and Matthew Arrants Each quarter, Pinnacle Advisory Group will prepare an analysis of the New England lodging industry, which will provide a regional summary and then focus in depth on a particular market. These reviews will look at recent and proposed supply changes, factors affecting demand and growth rates, and the effects […]
By Peter Szende and Heather Rule The legacy of Charles Eaton began with a little bit of luck. In 1882, while walking along Washington Street in downtown Boston, he passed a vacant building that seemed to be a good site for a new business serving non-alcoholic beverages. In short order, he emerged with the lease. […]
By Bradford Hudson The Cradle of American Liberty is a term that has been applied to the City of Boston in general, and Faneuil Hall in particular, since the Revolutionary era. It could be argued that Boston also deserves credit as the Cradle of American Hospitality. An astonishing array of firsts and near firsts in […]
Photo Essay by Jack Dzamba If you are lucky enough to have lived in Paris as a young man, then wherever you go for the rest of your life, it stays with you, for Paris is a moveable feast. -Ernest Hemingway It is intriguing how certain scenes of Boston resemble those of Paris. Some in […]