Job: Enrollment Services

BU Met

BU’s Met College seeks two graduate Assistants in the Enrolment Services Department. Main responsibilities include, but are not limited to, responding to a high volume of inquiries via phone, email and our LiveChat portal.Providing detailed information about Metropolitan College (MET), MET programs and processes. Track student inquiries in online CRM database and ensure accuracy of data. Fulfill mailing requests and ensure all information provided to inquiries is correct and complete. General support of Graduate Admissions Advisors and Enrollment Services Department.

We are looking for the following skills:

  1. Strong communication and customer service skills, with regular phone and email correspondence.
  2. Strong computer and data-entry skills.
  3. Experience with Microsoft Office (primarily Microsoft Outlook and Microsoft Excel).
  4. Highly detail-oriented.
  5. People skills and ability to deal with difficult situations when necessary.
  6. Good work ethic and sense of humor necessary.

Part-time (20 hours/ week)

The office is open Monday through Friday 9 to 5 pm. Graduate Assistants have the option to work over Spring Break and will ideally be available to work throughout the summer. In previous years, Grad assistants have done 2 full and one half day, though this scheduling is flexible.

Please submit resume and cover letter to Enrollment Service Advisor, Annie Imperato (apatch@bu.edu) and cc Senior Enrollment Advisor Justin Anderson (andersj@bu.edu).

Pay:  $17/hour