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Reset Password

  1. To start resetting your password, visit www.bu.edu/kerberos, enter your current Kerberos password, and then choose a new password.

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  2. If you enter your old password correctly, your password will be reset. If you enter your password incorrectly and cannot remember it, click on Forgot login or password located beneath the Password field.

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  3. Enter your last name and BU login name and then click on Forgot Password.

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  4. Enter your BU login name and choose a new Kerberos password, then click Continue.

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  5. Once you have chosen a new password, you will be asked to confim the information related to your account that we have on file. In addition, you must agree that you understand the importance of safeguarding your identity.

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  6. After a successful password reset, you will see the screen below for information on showing your ID to confirm your identity.

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