TechWeb : Boston University

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Student Laptop Loans
Laptop out for repair? Need something more powerful for your coursework? We offer a loaner laptop program for actively enrolled BU students. Learn more »
Classroom Technology & Support
We provide the Boston University community with a variety of audio and visual equipment to meet instructional and presentation needs. Learn more »
Blackboard Learn
The newest learning management system used in on- and off-campus courses, certificate programs, and clerkships. Learn more »
IT Help Center
Centralized technology support via phone, email, and our walk-in locations. Learn more »

Did you know?

Access to eduroam is available from several campus locations. Learn more about using eduroam.
Qualtrics is a user-friendly, feature rich, web-based survey tool available for use by all current students, faculty and staff.
We'll keep in touch - follow us! Use the icons below; or learn more about how we communicate with you.
Classroom training is also available - view the schedule and register.

RESOLVED: My Media / Kaltura outage

January 9, 2026
Incident Discovery Time: 10:39am on 01/09/2026 Time of Resolution: 12:54pm on 01/09/2026 Services Impacted: Teaching... [read more]
RESOLVED: Application access effected by directory syncing issues

January 8, 2026
Incident Discovery Time: 08:44am on 01/08/2026 Time of Resolution: 01:43pm on 01/08/2026 Services Impacted: Identity... [read more]
Resolved: Microsoft Authenticator prompts for some BU Clients

January 7, 2026
Some BU clients with access to Microsoft Office 365 services were encountering an issue where instead of being prompted for Duo 2 Factor,encounter a Microsoft multifactor authentication prompt instead.... [read more]