Inclusive Leadership for a 21st Century Hospitality Workplace
By: Lindsey Lee, Assistant Professor at Temple University’s School of Sport, Tourism, and Hospitality Management; Phillip Jolly, Elizabeth M. King Assistant Professor, School of Hospitality Management, Pennsylvania State University; and Heyao Yu, Assistant Professor at the School of Hospitality Management at Pennsylvania State University Few, if any, industries were harder hit by the COVID-19 pandemic than […]