Quick Start
Available to: Students, Faculty, Researchers, Staff, Departments, New/Incoming Students, Guests
Cost: Generally, there are no charges to use non-residential network services. There may be costs associated with the installation or extension of wireless services; departments interested in these services should contact the IT Help Center using our online form or by sending a message to ithelp@bu.edu.
- See Getting Started, below.
We maintain an extensive wireless network throughout the Charles River, Fenway, Medical, and select remote campuses. With few exceptions, Network Services designs, installs, and refreshes the wireless infrastructure so the BU community has current, secure Wi-Fi and easy access to the network. In a few select University owned residential facilities wireless network services are provided through a commercial carrier service managed by the University.
Benefits
Centralizing design, installation, management, and maintenance ensures a predictable, reliable, and secure experience. Wireless devices can roam through covered areas without losing connectivity.
Key Features
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Modern Wi-Fi generations: The campus uses Wi-Fi 5 (802.11ac) and Wi-Fi 6 (802.11ax) in most areas, with select Wi-Fi 6E coverage. Wi-Fi 7-capable access points are being introduced as networks refresh.
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Guest access available for visitors.
What to Expect
This service is normally available 24×7, except during standard change windows as described inIS&T’s standard policies, procedures, and schedules for making changes.
Requirements
- Use a device that supports Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax).
- Wi-Fi 6E requires a 6 GHz-capable device.
- Wi-Fi 7 (802.11be) clients are supported where available.
Getting Started
- To Connect: From your WiFi options select eduroam (recommended for BU students, faculty, and staff) or BU Guest for visitors.
- Consult our map of buildings with wireless network access and information on outdoor wireless.
Contact Us
For problems connecting in a specific location or to request new/expanded wireless coverage, contact the IT Help Center:
- Submit the online form | Email ithelp@bu.edu | Call 617-353-HELP (4357)
Service hours and locations are listed on the Help Center page.