This feature allows your BU desk phone ring another number simultaneously so you won't miss a call when you're away from your desk.
To enable single number reach:
- Login to the Cisco Self Care Portal at: https://mybuphone.bu.edu/ucmuser/ if you are not on campus you will need to first connect to the BU VPN.
- Enter BU username/Kerberos password (do not include @bu.edu)
- Click on add an additional phone, under the Additional Phones category
- Select Enable Single Number Reach and enter your personal number
- Click Save and you should see your personal number listed under Additional Phones
Once Single Number Reach is enabled, to manage Single Number Reach from your desk phone:
- Press the Mobility softkey
- Press the Select softkey to enable/disable Mobile Connect
While connected to a call, to switch the call from your desk to your remote phone:
- Press the Mobility softkey
- Press the Select softkey to send the call to the remote phone
- Answer the remote phone
To switch from your remote phone to your desk phone:
- Hang up the call on your remote phone
- Press the line button on your desk phone