This feature allows your BU desk phone ring another number simultaneously so you won't miss a call when you're away from your desk.

To enable single number reach:

1. Login to the Cisco Self Care Portal at: https://mybuphone.bu.edu/ucmuser/ if you are not on campus you will need to first connect to the BU VPN.
2. Enter BU username/Kerberos password (do not include @bu.edu)
3. Click on add an additional phone, under the Additional Phones category
4. Select Enable Single Number Reach and enter your personal number
5. Click Save and you should see your personal number listed under Additional Phones

 

Once Single Number Reach is enabled, to manage Single Number Reach from your desk phone:

1. Press the Mobility softkey
2. Press the Select softkey to enable/disable Mobile Connect

While connected to a call, to switch the call from your desk to your remote phone:

1. Press the Mobility softkey
2. Press the Select softkey to send the call to the remote phone
3. Answer the remote phone

To switch from your remote phone to your desk phone:

1. Hang up the call on your remote phone
2. Press the line button on your desk phone