Category: 2022

Global Organizational Strategy: A Framework for Leading Hospitality in Times of Crisis

By Peter Bheda, Chairman and CEO, Frontera Hotel Group, Lecturer, Boston University School of Hospitality Administration, MMH’22 Introduction In today’s unprecedented global business environment, many leaders are having difficulty managing people and companies. Perhaps this is due to us overthinking what leadership is and making it more difficult than it should be. Broadly speaking, leadership […]

Dear Executive, Do You Believe in . . . Magic?

By Taylor Peyton, Ph.D, Assistant Professor, Boston University School of Hospitality Administration These days, I know why I pay over $100 for one LEGO set for my six- and eight-year-old nephews. It’s because they are completely captivated by the possibility of what those colorful piles of plastic blocks could be. Star Wars DeathStarTM! Colosseum! HogwartsTM Castle! […]

How Three Global Hospitality Companies Led With a Clear Vision

By Gregg Rockett, Professor of Practice at The Hong Kong Polytechnic University School of Hotel & Tourism Management Introduction “Leadership is about establishing the vision of the future, along with great strategy and building a great culture,” Chris Nassetta, CEO of Hilton Worldwide (Smith, 2019). An effective leader drives the vision for the organization, thus […]

What is the Recipe for Leading Successful Creative Restaurants?

By Arturo Molina-Collado, Ph.D., Professor of Marketing, Department of Business Administration, University of Castilla-La Mancha, Toledo, Spain Introduction After the pandemic, UNWTO (2021) has stated that creativity could contribute to the success of hospitality firms; for instance, creative strategies in leading restaurants provide innovative and unique experiences (WFTA, 2021). This type of restaurant uses creativity […]

Editor’s Letter – Real Estate Edition

April 2022 By: Kaushik Vardharajan, Director, Real Estate Program, Boston University School of Hospitality Administration We are now entering the third year of the Covid-19 pandemic that has resulted in more than 470 million cases and 6.1 million deaths around the world, per the World Health Organization. While the hospitality industry’s worst fears at the […]

Hotel Transactions and Valuations – What to Expect in 2022?

By Charlotte Kang, Managing Director, Valuation & Advisory Services Group, Jones Lang LaSalle Hotels are increasingly becoming a mainstream asset class stemming from the hospitality industry’s robust growth, evidenced by the strong hotel transaction volume involving a wide array of global investors. The hospitality industry came to a halt in 2020, shocking the hotel world into […]

RevPAR May Be Back This Year, but the Industry Looks Much Different Than It Used to

By Rod Clough, President, Americas, HVS As much as we want the pandemic to be in the rearview mirror, the hotel industry is still facing lingering challenges. Group cancellations and reduced group room block pick-ups during the first weeks of 2022 are taking steam out of the recovery and extending the time to a full […]

A Guide to Developing Wellness Real Estate

By Ingo Schweder, Founder & CEO at GOCO Hospitality, Managing Director at Horwath HTL Health & Wellness Introduction People are becoming increasingly aware of how lifestyle and external environmental factors impact their wellbeing and are seeking health-and-wellness enhancing solutions in their daily lives. A majority of physical spaces are unable to provide such solutions, often limiting […]

Letter from the Dean – P.O.C. Ph.D. Pathway Program Edition

Welcome to the P.O.C. Ph.D. Pathway Program in Hospitality and Tourism Edition – March 2022 I am proud to share with you the launch of the P.O.C. Ph.D. Pathway Program in Hospitality and Tourism, a nationwide initiative developed in partnership with a consortium of deans and directors from Hospitality programs at universities across the country. […]