Supported Applications
Please select below for a complete list of all IS&T supported applications.
IS&T provides support for a wide range of applications installed and in use throughout the university. We provide technical assistance with installation and troubleshooting. We will also help coordinate with you and the vendor for further assistance. The following is a list of some of the most widely used applications on campus that IS&T fully supports.
| VENDOR | APPLICATION | FUNCTION AND NOTES |
|---|---|---|
| Adobe | Acrobat Professional | PDF creation and editing. |
| Adobe | Creative Suite | Digital & print content creation |
| Adobe | Connect | Digital conferencing |
| Adobe | Contribute | Website content management |
| Adobe | Dreamweaver | Website design |
| Apple | Aperture | Photo editing |
| AutoDesk | AutoCAD | Create and edit blueprints |
| Avid | Avid Suite | Video production |
| Echo 360 | Echo Personal Capture & Podium Capture | Lecture capture |
| FileMaker, Inc. | FileMaker, FileMaker Pro, FileMaker Pro Advanced | Database |
| Intuit | QuickBooks | Financial database |
| Intuit | Quicken | Financial management |
| McAfee | VirusScan Enterprise & AntiSpyware | Antivirus |
| Microsoft | Office (Word, Excel, PowerPoint, Outlook) | Office 2007, 2008, 2010, 2011 supported |
| Microsoft | Project | Project management |
| Microsoft | Visio | Diagram and layout drawing tool |
| Microsoft | Retail Management System (RMS) | Point of sale and inventory management |
| Nuance | Dragon Naturally Speaking | Speech to text |
| Parallels | Parallels Desktop | Virtualization |
| Symantec | BackupExec | Backup management |
| Thomson Reuters | EndNote | Bibliography management |
| VMware | Fusion | Virtualization |
Site-licensed Software
IS&T provides a variety of site-licensed software. More information can be found at: www.bu.edu/tech/desktop/site-licensed-software
Operating System Support
| OPERATING SYSTEM | FULLY SUPPORTED | LIMITED SUPPORT* |
|---|---|---|
| Windows Operating Systems (Please review OS Requirements for Restricted Use Data.) |
Three most recent major releases. | Windows XP |
| Mac Operating Systems (Please review OS Requirements for Restricted Use Data.) |
Three most recent major releases. | OS 9 |
| Linux/Unix | ALL |
* LIMITED SUPPORT denotes operating systems not supported by IS&T that we will make a best effort to provide client assistance.
Limited Support
IS&T only provides best effort support for the following applications and services due to age, lack of vendor support, or because BU provides a fully-supported and site-licensed alternative.
| CATEGORY | LIMITED SUPPORT APPLICATION |
|---|---|
| Dialup | PPP software |
| Email Client | Mozilla Thunderbird |
| Office suite | Microsoft Office 2003 (Windows), 2004 (Mac) |
| Social networking | Chat clients, Facebook |
| Virus Protection | Symantec Norton AntiVirus |
Math and Science Packages Licensed by IS&T
The IT Help Center can help you with downloading these packages, while advanced technical support tickets will be escalated to IS&T’s Scientific Computing & Visualization team. Also, detailed support information may be found on the download pages linked below.
| APPLICATION |
DOWNLOAD PAGE |
|---|---|
| Mathematica | MATHEMATICA |
| LabVIEW | LABVIEW |
| Maple | MAPLE |
| MATLAB | MATLAB |
| S+ | S+ |