Courses

  • QST HM 817: Health Information Technology
    Graduate Prerequisites: QST HM710 or HM717
    This course helps prepare students for positions working in the rapidly growing field of information technology for health care delivery and life sciences organizations. With increasing demands for improved quality and efficiency, information technology has become essential to manage health care organizations and systems. The course will investigate frameworks and methods that can be used to develop digital health technology as well as to evaluate information systems, determine system requirements, facilitate effective use of health informatics, and plan system changes to meet future requirements. The perspective of the course is that of the chief information officer, chief medical information officer, other managers, clinicians, and users of both clinical and administrative health care information systems, not that of the technical specialist.
  • QST HM 833: Health Sector Marketing
    Graduate Prerequisites: AC710/711/712 and MK713/723/724
    This course provides an in-depth understanding of health sector marketing in the for-profit and not-for-profit sectors for both products and services (hospital, ACOs, payers, life sciences, pharma and biotech, medical devices, medical software, and so on). The course explores how the tools of marketing (e.g., consumer behavior, pricing, promotion, channels, branding, communication, segmentation, etc.) can be employed in the rapidly changing health sector with particular attention to changing organizational structures, financing, technologies, market demands, laws, channels of distribution, on-line and mobile applications, and regulations which require new approaches to marketing. Topics to be addressed include marketing to physicians, DTC (Direct-to-Consumer) Marketing, new product development particularly for pharmaceuticals and medical devices, adoption of medical and service innovations, typical decision making units in the health sector, traditional as well as social media, and social marketing. The course will have you keep in mind always while making marketing decisions that medicine, in the purest sense, is a profession with an intellectual discipline, a tradition of service, and an ethical code of conduct, and that service to the patient, as individuals and in the aggregate, is foremost in marketing decision making.
  • QST HM 840: Health Sector Consulting
    This is an applied consulting project course. Students enrolled in this course will be divided into teams of four students during the first class; the assignment of teams is largely dependent upon having a shared interest in one of the number of prospective consulting projects. Each team will select from a pre-designated list of business development-strategy-marketing consulting projects. Projects in the past have ranged from developing an international pricing strategy for the introduction of a new product by Genzyme to providing a marketing plan for a web-based entrepreneurial venture to developing a strategy for the Dana-Farber Cancer Institute to maintain the loyalty of their referring physicians. Client companies/organizations have requested these projects, are paying the school for the privilege of having an MBA team, and are covering all expenses associated with the projects. In return, they anticipate receiving a consulting report from the student team at the end of the semester. The deliverables for this assignment are the consulting report as well as a 30-minute in-class presentation followed by a ten-minute question-and-answer period. The team will also be expected by the client to make a presentation to the client's management. These projects constitute a way for students to apply what they are learning in the MBA program to a real health sector management situation; an opportunity to gain experience and broaden their familiarity with health sector organizations with which they have had little or no direct experience; a way for local, regional, and national health sector organizations to benefit from their expertise and hard work in solving a management problem; and a continuing linkage of the Boston University MBA and Health Sector Management Programs to the health sector community.
  • QST HM 848: Driving Health Sector Innovation
    This course examines an array of compelling opportunities for innovation, incremental and disruptive, across products and services, created within existing organizations or by starting new businesses. It bridges design and implementation, examining the unique and complex array of elements that make successful innovation in the health sector so difficult, and developing the skills and knowledge needed to effectively address those challenges. The course provides a conceptual framework, and then emphasizes hands-on engagement, concrete exercises, written cases, and in-class speakers who are engaged in real-world innovation initiatives. Students will have the opportunity to focus on areas of particular interest and relevance to current or future work. They will leave better equipped to drive or support the viable, value-creating innovation so desperately needed in the health sector.
  • QST HM 898: Directed Study: Health Care Management
    Graduate Prerequisites: QST HM 715 and QST QM 716; Consent of instructor and the department chairman; QST HM715 and QST QM716
    Graduate-level directed study in Health Care Management. 1, 2, or 3 cr. Application available on the Graduate Program Office website.
  • QST HM 998: Directed Study: Health Care Management
    Graduate Prerequisites: Consent of instructor and the department chairman
    PhD-level directed study in Health Care Management. 1, 2, or 3 cr. Application available on the Graduate Program Office website.
  • QST IM 345: International Business Environment
    Required for International Management concentrators. The course explores business across borders and the economic dynamics between countries/regions, including an overview of the international monetary system, international trade and foreign direct investment. The class will discuss the strategies of international business including market entry strategies and the specific issues of international marketing and production along with ethical, cultural, political, and demographic issues for international managers. In particular, the course looks at the emerging economies - Brazil, Russia, India and China. We explore the implications of trade-promoting and trade-inhibiting institutions and practices such as the IMF, WTO, NAFTA, and the European Union.
  • QST IM 445: Multinational Management
    Undergraduate Prerequisites: CAS EC101; CAS EC102; QST CAS EC101; CAS EC102; QST IM345 or QST FE427 or CAS EC392 or CAS IR292 or equivalent for non-Questrom students (may be taken concurrently); senior standing
    This is heavily case-based course studying the business strategies of multi- national enterprises, particularly in high-growth and developing economies. Having worldwide operations not only gives companies access to new markets and diverse resources, it also opens up new sources of information and knowledge that stimulate innovation and operational strategies. Along with opportunities, we also look at the challenges to a more complex, diverse, and uncertain business than those faced by companies who focus primarily in their mature markets or even their own country. This course helps students to acquire skills and perspectives that will help them as they pursue careers with multi-national companies or other opportunities in the global business environment.
  • QST IM 498: Directed Study: International Management
    Directed study in International Management. 2 or 4 cr. Application available on Undergraduate Program website.
  • QST IM 851: European Field Seminar
    Graduate Prerequisites: Students must have 16 credits of MBA course work completed at Questrom.
    The European Field Seminar gives students an appreciation of "competing in Europe." The European competitive landscape is changing rapidly. Three Boston- based class sessions introduce students to topics such as the history of the European Union, European Community Law, Member States, European Monetary Union, and Competition Policy. During a two week period, the class visits a variety of organizations in Europe to learn about relevant competition issues; students experience first-hand how firms are dealing with them (or should be dealing with them). The wide variety of Sectors covered appeals to a broad segment of the MBA population.
  • QST IM 852: Latin American Field Seminar
    Graduate Prerequisites: Students must have 16 credits of MBA course work completed at Questrom.
    This intensive ten day seminar provides students with a broad understanding of the ways in which business strategies can create value at the base of the economic pyramid. Students will gain first-hand experience of how businesses, NGOs (non-governmental organizations), and governments are using models of social enterprise to address social and economic issues in the fields of health, education, and the environment in the context of emerging markets in Latin America. This study program includes extensive site visits to social enterprises, multi-national firms, NGO ventures, and government organizations. Students also hear from a wide variety of Latin American specialists in topic areas. A broad range of topics will be covered including: renewable energy, sustainable development, eco-tourism, new models for providing health and education services to underserved populations, social enterprise, micro-enterprise, corporate social responsibility, and public/private partnerships. The course will consist of three pre-departure sessions focused on social enterprise, corporate social responsibility, and emerging markets. Students are also expected to select an individual research track of interest for the duration of the seminar. This seminar is open to all full-time and part-time MBA and MSDi students. Full-time students may register for it as a spring elective, part-time students can register for it as they see fit, students graduating in May can register for this class in the Spring and still participate in commencement ceremonies, and MSDi students may take it in year two.
  • QST IM 853: Indian Field Seminar
    Graduate Prerequisites: Students must have 16 credits of MBA course work completed at Questrom.
    This program is designed for MBA students who seek to understand the rapidly changing global forces of the health sector, as they intersect with the dynamics of an emerging country, through the vehicle of experiencing and learning about India. The field study program will include visits to government agencies, hospitals, pharmaceutical companies, health sector start-up companies, health centers, research laboratories, and academic research settings. Issues of particular interest include technology and bio-pharma development, effective service delivery with limited resources, the role of entrepreneurial initiative in complex environments, international trade and competition in the health sector, and the potential to leapfrog development in underdeveloped settings. Open to all MBA students.
  • QST IM 885: International Management Field Seminar
    This course will allow students the opportunity to utilize and apply their MBA learning to business work experience. Students will secure their internship in a position related to the MBA degree program. The deliverable of the project is a paper in which the students must address how the position will leverage their MBA career growth and industry analysis. The deliverable will be due upon completion of the internship experience.
  • QST IM 890: Prgm Field Work
  • QST IS 223: Introduction to Information Systems
    Undergraduate Prerequisites: QST FE101
    Provides students with an understanding of the important role that information and information technology play in supporting the effective operation and management of business. Elaborates on the themes of "place to space" and the implications for business of the digital enterprise. Focuses on learning IS concepts in the context of application to real business problems.
  • QST IS 428: Managing Information Security
    Undergraduate Prerequisites: QST IS223
    Combines technical and business approaches to the management of information. It will address technical issues such as cryptography, intrusion detection, and firewalls along with managerial ideas such as overall security policies, managing uncertainty and risk, and organization factors. We will examine different aspects of computer security such as password, virus protection, and managing computer security in dynamic environments. Topics will also include network security and how to secure wireless application and services. These technical details will be placed in a business context. The class will have a practical focus as we examine current "best practices" in area. There will be several guest speakers in the security area. This will be a project-oriented class and students will present their research projects during the last several classes. 4 cr.
  • QST IS 454: Building Web Applications for Business
    Undergraduate Prerequisites: QST IS223
    Designed to teach business students the strategic value gained from a competitive advantage perspective around the organizational planning, implementation strategies and on-going modification strategies regarding the process of building functioning web applications on multiple platforms. The course will utilize a number of approaches throughout the semester which will enable students who are not hard-core programmers to learn what code does, how to write and utilize existing code modules and why and how it works, doesn't work, creates challenges and opportunities in an organizational structure . The goal at the end of the semester is for students to have a very thorough theoretical understanding, appreciation and application of the development process in surrounding Web strategies and applications for business.
  • QST IS 465: Managing Data Resources
    Undergraduate Prerequisites: QST IS223
    Required for Management Information Systems concentrators. Provides a practical and theoretical introduction to data management focusing on the use of relational database technology and SQL to manage an organization's data and information. Introduces recent topics such as data warehouses and Web databases. Includes a project to design and implement a relational database to manage an organization's data. 4 cr.
  • QST IS 467: Agile Development Methodologies
    Undergraduate Prerequisites: QST IS223
    This course is designed to provide the students with an overview of Agile Development methodologies. The course introduces the various methods currently used in the industry and then focuses on the primary methodologies used today, SCRUM and Kanban. Students will learn the tools of these software development approaches that produce deliverables to end users every two to four weeks. We analyze the value each of these methodologies bring into the development process and the reasoning behind a corporation selecting one method over the other (or a combination of both). In addition, the students will be introduced to CA Project Management software, the leader in the industry for SCRUM. Students will learn to analyze requirements, create backlogs, schedule "stories" to be developed, hold Standup meetings, Reviews and Retrospectives.
  • QST IS 469: Designing Information Systems
    Undergraduate Prerequisites: QST IS223
    Required for Management Information Systems concentrators. Studies the process of designing and implementing management information systems. Students will learn to analyze organizational information requirements, develop specifications for information systems, manage systems development projects, and understand implementation issues. Key implementation concepts that affect management decisions will be discussed, and reinforced with programming examples. Design support tools will be used to support the design process. Includes a project to design an information system.