Notice: IS&T has recently made enhancements to our Enhanced 911 service to provide accurate location information when dialing 911 from Cisco Softphones. Please follow the instructions below to install and configure the MyE911 application.
Quick Start
Available to: Faculty, Staff, Students
Cost: See Cost details, below.
- See Getting Started, below.
Cisco Webex is a softphone application that allows you to make and receive calls from your BU telephone line and/or act as a call center agent.
Cost
- In most cases, there is no cost for using the Cisco Webex softphone application.
Requirements
- An existing BU telephone line or Call Center agent login
- A computer or mobile device that meets Cisco's minimum system requirements
- An installed and configured MyE911 application. See below for more information.
Getting Started
Before using the application, a new profile must be created and Cisco Webex installed on your computer. For further assistance, please submit a request to have a new profile created.