As part of the telephone migration project, Centrex Authorization Codes will no longer be required when dialing long distance calls on the Charles River and Medical Campuses from Cisco desktop telephones.

Simply dial 1 + the ten-digit number and your call will be completed.

All phones are set up for domestic long distance. If you would like international access, please contact Communication Services at 3-2097 or

Please be careful when dialing to avoid misdials to 911 or 9-911.

If you have an emergency you can call 911 or 9-911 from any Boston University phone to reach the Boston Police Department. The Boston University Police will also be notified that an emergency call has been placed by your phone.

  • A misdial to 911 or 9-911 will trigger a visit from a BU Police Officer
  • If you do misdial stay on the line and speak with the dispatcher
  • Stay near your phone until the officer arrives

Individuals can view their monthly long distance detail, and departmental contacts can view all monthly long distance detail by unit/department code.