Important:
Due to recent changes in email security policies from Google, Yahoo, and Microsoft, automatic forwarding of email from your BU email account to another email provider may no longer work and is no longer recommended.
These providers now check that the sender in the original forwarded message matches the message received. For example:
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You receive an email from your doctor (doctor@yahoo.com) to your BU inbox (user@bu.edu).
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You have auto-forwarding set to send to user2@gmail.com.
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Gmail expects the original sender (doctor@yahoo.com) to match the sender received. Because the forwarded message will appear from user@bu.edu, Gmail will likely drop it.
Recommendation: Use only one email account to process your mail. Over time, these vendors will increasingly throttle or drop forwarded mail.
Set Up Forwarding from BU Google Mail
If you have a BU Google Apps account and want to forward mail from BU Google Mail to an external provider, even a commercial Gmail service, use the BU Google Mail Settings → Forwarding and POP/IMAP interface to do it.
How to access it:
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Open BU Google Mail and click the “gear” icon in the upper right corner.
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Select Settings, then go to the Forwarding and POP/IMAP tab. Refer to the official Google forwarding guide for complete setup steps.
Important: Forwarding your mail will not affect your BU services. You’ll still have full access to Google Apps, including Drive and Calendar.