Once a new project is approved, IS&T manages the project in partnership with clients using the Project Lifecycle Process. The Project Lifecycle Process provides a consistent way of managing projects, based on project management standards and our own best practices, so that we provide our clients and internal staff with a repeatable experience and consistently meet expectations.

Below are the major steps of the Project Lifecycle Process:

project_lifecycle

Projects have a sponsor or steering committee who are accountable for delivering the overall objectives for the project and set the boundaries for the project scope, schedule, resources, and costs. Projects have a Project Manager who is accountable for the overall project delivery and management of the project team. The project team reports to the project manager, and includes the following roles:

project_team_tree

As we are working on projects, the Project Manager has regular project reviews with the Project Sponsor(s) to report on status and seek support on major decisions or issues. The Project Manager and client establish a communication plan for stakeholders impacted by the project to ensure that the stakeholders understand how they will be impacted, how their processes may change, when they will receive training, etc. As the project team works on building the solution, the team also plans how the solution will be tested prior to go-live and how it will be supported post go-live. At the conclusion of the project, responsibility for supporting the new solution transitions from the project team to the Service Owner, and the project team disbands.