Operations & Technology Management

We advance value-creating processes through research, publications, and innovative curricula, shaping future leaders’ impact on organizations.

Department Faculty
PhD Students

Mission Statement

Through research, publications, and curricula, we aim to develop and enhance operations and technology management. We’re dedicated to creating new ideas and pushing the boundaries of knowledge in our field, to being recognized as a first-class research department with regular publication in highly regarded academic journals, and to driving the development and delivery of innovative curricula for students and practitioners. The next generation of leaders is rising- we’re committed to arming them with the skills they need to impact their future organizations.

Our Philosophy

An organization’s ability to create value is key to its survival. Through operations, strategy is translated into actions that deliver value. We focus our efforts in five value-creating areas—process management, supply chain management, technology innovation, health care delivery, and the application of technology—to promote product and process innovations and to solve business problems. We believe the synergy among these areas impacts our research and teaching.

Research Interests

  • Analytics to enhance process outcomes
  • Behavioral operations
  • Digital product and process management
  • Empirical operations management
  • Health service management
    • Connected and personal health
    • Service design and behavioral studies
  • Issues related to health care quality, productivity, utilization, appropriateness, information technology, and organizational transformation
  • Product development management
  • Professional services management
  • Startup, technology commercialization, and growth-driven operations
  • Supply chain management
  • Sustainability and clean energy operations

Department Chair

Z. Justin Ren View Profile
Z. Justin Ren

Associate Professor, Operations and Technology Management

Department Chair, Operations and Technology Management

Operations & Technology Management Department Faculty

Operations & Technology Management PhD Students

Linghui Feng View Profile
Linghui Feng

Lecturer, Markets, Public Policy, and Law

Ankita Shirahatti View Profile
Ankita Shirahatti
Yu Ze Li View Profile
Yu Ze Li

Lecturer, Operations and Technology Management

Ruozhu Wang View Profile
Ruozhu Wang
Zhe Wang View Profile
Zhe Wang
Nuo Yuan View Profile
Nuo Yuan

Lecturer, Operations and Technology Management

Yikai Zhang View Profile
Yikai Zhang